Kaylah Henson
Student
Wayne,NE
Summary
I'm a Forensic Science student looking to gain experience in the Criminal Justice field. I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Tour Guide
Wayne State College
Wayne, NE
01.2025 - Current
- Delivered structured campus tours to groups of up to 30 individuals, providing clear presentations tailored to diverse audiences
- Coordinated tour scheduling, logistics, and group movement to ensure timely and organized operations.
- Trained new staff and maintained professional guest interactions, demonstrating strong communication, leadership, and public-engagement skills.
Admissions Representative
Wayne State College
Wayne, NE
05.2025 - 08.2025
- Managed high-volume applicant inquiries and provided individualized guidance throughout the admissions process.
- Represented the institution at campus and community events, strengthening public relations and stakeholder engagement.
- Coordinated and executed large-scale recruitment events, demonstrating organization, communication, and administrative efficiency.
Resident Assistant
Wayne State College
08.2023 - 05.2025
- Maintained a safe residential environment by responding to resident concerns, coordinating facility requests, and enforcing housing policies.
- Managed front desk operations, documented incidents, and maintained accurate residence hall activity records.
- Responded to emergency situations, assisted with evacuations, and mentored new staff on conflict management and safety procedures.
Hotel Telephone Operator
Marriot Hotel
Oranjestad, Aruba
06.2021 - 06.2022
- Managed high-volume incoming calls, directing communications efficiently while maintaining professional telephone protocol.
- Coordinated interdepartmental communication to ensure accurate documentation and timely response to guest needs.
- Responded to emergency situations calmly and followed established safety procedures to protect guests and staff.
- Supported team operations during high-demand periods, demonstrating reliability, situational awareness, and strong interpersonal skills.
Education
Bachelor of Science - Criminal Justice, Forensic Studies, Biology
WAYNE STATE COLLEGE
Wayne, NE05-2026
Skills
Excell
Word
Asgard
GXI
Opera
References
Jen Canham
Campus Visits Coordinator
Wayne State College
Phone: +14023757082
Email: jecanha1@wsc.edu
Relationship: Direct Supervisor
Amy Gade
Director of Admissions
Wayne Sate College
Phone: +14023757028
Email: amgade1@wsc.edu
Relationship: Admissions Supervisor
Timothy Lechtenberg
Assistant Director-Residence Life
Wayne State College
Phone: +14023757366
Email: tilech01@wsc.edu
Relationship: Residence Life Supervisor
Hely Regales
Front Office Manager
Aruba Marriott Careers
Phone: +2975976986
Email: Helyante.Regales@marriott.com
Relationship: Hotel Department Manager
Timeline
Admissions Representative
Wayne State College
05.2025 - 08.2025
Tour Guide
Wayne State College
01.2025 - Current
Resident Assistant
Wayne State College
08.2023 - 05.2025
Hotel Telephone Operator
Marriot Hotel
06.2021 - 06.2022
Bachelor of Science - Criminal Justice, Forensic Studies, Biology
WAYNE STATE COLLEGE