Kaylah Mason
Summary
Dynamic administrative leader with expertise in documentation accuracy and exceptional communication. Proven track record in enhancing patient registration processes and training staff to meet performance goals. Skilled in medical terminology and data entry, ensuring compliance with HIPAA standards while fostering a welcoming environment for all.
Overview
6
6
years of professional experience
Work History
Patient Access Specialist III
Johns Hopkins Health System
01.2024 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Facilitated communication between patients and various departments and staff.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Administrative Assistant to the Dean
Frostburg State University
08.2019 - 11.2021
- Maintained office supply inventory and ordered supplies.
- Prepared records such as agendas, notices and minutes.
- Arranged programs and events with guest speakers and catering.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Science - Sociology
Frostburg State University
Frostburg, MD08-2023
Skills
- Documentation accuracy
- Appointment scheduling
- Patient registration and scheduling
- Insurance verification
- Medical terminology
- Front desk operations
- Statistical data management
- Data entry proficiency
- Exceptional communication
- Multitasking and organization
- Microsoft office expertise
- Staff training
- Report creation
Affiliations
- Zeta Phi Beta Sorority INC
Timeline
Patient Access Specialist III
Johns Hopkins Health System
01.2024 - Current
Administrative Assistant to the Dean
Frostburg State University
08.2019 - 11.2021
Bachelor of Science - Sociology
Frostburg State University
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