Kaylah McKenzie
Summary
I am a hardworking seeking employment with a company where I can grow with professionally and personally. I am hard driven and I would like to join a company that can expand my knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cardiac Monitor Technician
Health First
08.2024 - 07.2025
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
Childcare Provider
Nanny Jean's Academy
01.2023 - 06.2024
- Childcare worker
- Planning and implementing educational activities
- Monitoring children's behavior and development
- Preparing meals and snacks
- Maintaining a clean and safe environment
- Providing basic care needs
- Communicating with parents or guardians
- Managing nap or rest times.
Waitress/Cashier
Señor loco tacos and tequila
05.2022 - 01.2023
- Customer service: Greet guests, make them feel welcome, and answer questions
- Communication: Communicate orders to the kitchen and follow up with guests
- Dining area: Pre-bus tables, remove dirty plates, and replace tablecloths
- Menu: Memorize the menu, present it to guests, and make recommendations
- Food and drinks: Ensure food is served at the right temperature and prepare drinks
- Payments: Process payments and prepare bills.
Wawa Customer Service Associate
Wawa
06.2021 - 04.2022
- Sales associate/cashier/beverage and deli
- Operating cash registers: scanning goods, collecting payments, and issuing receipts
- Customer service: Greeting customers, answering questions, and providing advice on products and services
- Handling transactions: Redeeming coupons and stamps, handling returns and exchanges, and resolving complaints
- Maintaining the store: Keeping checkout areas clean and tidy, and ensuring accurate pricing.
- helped prepare and make food at the deli
- prepared and served drinks to the customers
Customer Service Representative
GMRS
04.2020 - 01.2021
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
Lead Sandwich Maker
Jimmy John's
05.2019 - 02.2020
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
High school diploma -
New Fellowship Christian High School
Port Saint John, FL05.2022
Skills
- Communication
- Time management
- Conflict management
- Team building
- Organizational skills
- Leadership
Certification
- CET - EKG Technician
Timeline
Cardiac Monitor Technician
Health First
08.2024 - 07.2025
Childcare Provider
Nanny Jean's Academy
01.2023 - 06.2024
Waitress/Cashier
Señor loco tacos and tequila
05.2022 - 01.2023
Wawa Customer Service Associate
Wawa
06.2021 - 04.2022
Customer Service Representative
GMRS
04.2020 - 01.2021
Lead Sandwich Maker
Jimmy John's
05.2019 - 02.2020
High school diploma -
New Fellowship Christian High School