Kaylah Munoz
El Paso
Summary
Skilled Ice Rink Attendant and 3 years as a certified lifeguard with relevant experience maintaining ice surfaces, safety of public pools, operating crowd control, and ensuring safety within the rink and water park environment. Strengths include strong interpersonal skills for interacting with guests, problem-solving capabilities to handle any unexpected scenarios, and commitment to adhering to all safety protocols. Previous roles have seen improvement in overall customer satisfaction and enhanced operational efficiency of the ice rink and water park facilities.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Ice Rink Attendant
Visit El Paso
El Paso
2025.11 - 2026.01
- Managed ice rink operations and ensured safety for all visitors.
- Assisted customers with skate rentals on the rink and provided skate maintenance.
- Monitored ice conditions and performed regular maintenance for optimal skating experience.
- Collaborated with team members to improve service efficiency and quality.
- Provided detailed information about upcoming events and promotions.
- Ensured compliance with company policies regarding ticket sales procedures.
- Processed payments for tickets using credit cards or other forms of cashless payments
Lifeguard
Visit El Paso
El Paso
2024.04 - 2025.09
- Monitored pool area for safety and ensured adherence to rules.
- Responded promptly to emergencies and administered first aid when necessary.
- Collaborated with team members to maintain a clean and safe environment.
- Participated in training sessions to enhance lifesaving skills and emergency response techniques.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
Andress High School
El Paso, TXSkills
- Ice rink operations
- Emergency response
- Customer service
- Safety compliance
- First aid administration
- Equipment maintenance
- Communication skills
- CPR certified
- POS systems
- Problem resolution
Certification
- Cosmetology License certified in August of 2025
Timeline
Ice Rink Attendant
Visit El Paso
2025.11 - 2026.01
Lifeguard
Visit El Paso
2024.04 - 2025.09
Andress High School