Kaylah Robinson
Columbus,GA
Summary
Recent graduate with strong interpersonal, analytical, and critical thinking skills. Eager to gain practical experience while providing effective administrative and project management support. Committed to contributing to team success through dedicated effort and collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern
Naomi's Village
, Kenya
06.2025 - 08.2025
- Supported media team in content creation to attract and retain sponsors
- Maintained and updated merchandise inventory spreadsheets for accuracy
- Facilitated communication between personal connections and organization management
- Coordinated with key staff to ensure U.S. team activities were well-prepared
Administration
Nexus Pain Center
Columbus, GA
09.2021 - 05.2024
- Spoke to patients about permanent pain management procedures
- Scheduled patients and created patient charts through the various systems including eClinicalWorks, Amkai Charts, Amkai Office
- Multitasked between calling patients about their procedure while working on submitting approvals for various procedures
- Answered billing questions
- Operated Microsoft systems and dealt with HIPAA
- Ensured patient's had valid insurance coverage and proper medical documentation for medical supplies
- Multitasked between calling patient's about their insurance while working to see if insurance companies will cover equipment a patient was needing
- Updated patient demographics
Customer Service Agent
OMNI LOGISTICS
Fairbanks, AK
05.2019 - 07.2021
- Checked-in customers and directed them to terminal
- Assisted customers into terminal and airplane
- Loaded bags into the undertow
- Explained operational safety for incoming and outgoing flights
- Communicated with other staff through the various systems
Financial Representative
TANANA VALLEY CLINIC
Fairbanks, AK
01.2021 - 04.2021
- Operated Microsoft systems and dealt with HIPAA
- Ensured patient's had valid insurance coverage and proper medical documentation for medical supplies
- Multitasked between calling patient's about their insurance while working to see if insurance companies will cover equipment a patient was needing
- Updated patient demographics
Education
Bachelors of Business Administration - International Business
Columbus State University
Columbus, GA12-2025
Business Administration
University of Hawaii At Hilo
Hawaii, HI08-2020
High School Diploma -
B.E.S.T High School
Fairbanks, AK05.2020
University of Alaska Fairbanks
Fairbanks, AK05.2019
Skills
- Adaptability and learning agility
- Inventory management
- Problem-solving
- Technical proficiency
- Effective communication
- Self-motivation
- Time management
- Telephone etiquette
- Microsoft Office expertise
- Excel proficiency
- Organizational skills
References
- Tom Bartels, Supervisor, 907-322-0096
- Nathasha O'Brien, Coworker, 845-430-5788
- Barrie Greenfield, Supervisor, 907-347-6740
Coursework
- International Business
- Principles of Marketing
- Global Economics
- Intro to Business
- Intro to Info Systems Business
- Business Law
Certification
Six Sigma White Belt
Timeline
Intern
Naomi's Village
06.2025 - 08.2025
Administration
Nexus Pain Center
09.2021 - 05.2024
Financial Representative
TANANA VALLEY CLINIC
01.2021 - 04.2021
Customer Service Agent
OMNI LOGISTICS
05.2019 - 07.2021
Bachelors of Business Administration - International Business
Columbus State University
Business Administration
University of Hawaii At Hilo
High School Diploma -
B.E.S.T High School
University of Alaska Fairbanks