Kaylah Turner
Simi Valley,CA
Summary
Dynamic hairstylist with extensive experience at The Colour Bar Hair And Make Up Studio, excelling in client consultations and relationship building. Proven ability to upsell services, enhancing customer satisfaction and salon revenue. Skilled in thermal styling and appointment scheduling, consistently delivering exceptional service while maintaining a meticulous work environment.
Overview
9
9
years of professional experience
Work History
Hairstylist
The Colour Bar Hair And Make Up Studio
Simi Valley, CA
10.2023 - Current
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Greeted customers, answered phones and booked appointments.
- Participated in team discussions regarding marketing strategies for the salon.
- Advised clients on how to maintain their haircuts between visits.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Upsold additional services when appropriate to increase sales volume.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Medical Assistant
SCRC
Beverly Hills , CA
02.2021 - 07.2023
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
Receptionist
Naya Spa
Chatsworth, CA
12.2015 - 06.2019
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Some College (No Degree) - Medical Assistant
UEI College
Encino, CA05-2018
Skills
- Client consultations
- Product knowledge
- Customer service
- Appointment scheduling
- Time management
- Attention to detail
- Thermal styling
- Relationship building and management
References
References available upon request.
Timeline
Hairstylist
The Colour Bar Hair And Make Up Studio
10.2023 - Current
Medical Assistant
SCRC
02.2021 - 07.2023
Receptionist
Naya Spa
12.2015 - 06.2019
Some College (No Degree) - Medical Assistant
UEI College
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