Summary
Overview
Work History
Education
Skills
Licenses & Certifications
Timeline
BusinessAnalyst

Kayla J. Gaut

Orrstown,PA

Summary

Goal-oriented, technologically savvy, and skilled in prioritizing tasks independently. Driven and motivated to help organizations thrive with strong interpersonal skills and a lifelong focus on supporting others.

Overview

8
8
years of professional experience

Work History

Dental Assistant

Davis Family Dentistry
Shippensburg, PA
09.2022 - Current
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Prepared patient x-rays and images for dentist review.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments, prepared bills and received payment for dental services.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Monitored patient comfort and safety during dental procedures.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Shift Supervisor

Starbucks
Shippensburg, PA
02.2022 - 07.2022
  • Completed store opening/closing procedures.
  • Balanced tills, made deposits, and cash orders.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Ensured food and safety regulations were followed at all times.
  • Enforced company policies and regulations with employees.
  • Filled any coverage shortages as needed.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Delivered superior training and leadership to individuals to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisors and communicated regularly on goals and progress.

Floating Manager

Aroogas Pennsylvania
, PA
07.2021 - 01.2022
  • Entered new hire employees into Decision Logic and RASI.
  • Utilized Decision Logic for billing and invoicing.
  • Submitted payroll.
  • Maintained vendor relations.
  • Traveled to stores in need of assistance.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Trained personnel in equipment maintenance, food preparation, and enforced participation in exercises focused on developing key skills.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Administrative Assistant

The Montessori School of Wooster
Wooster, OH
09.2020 - 05.2021
  • Tracked and maintained staff files, licensure, and certifications.
  • Utilized Quickbooks for billing and record keeping.
  • Completed administrative and clerical tasks.
  • Maintained calendars for staff and school.
  • Maintained school website through SquareSpace.
  • Substituted for all teachers and staff as needed.
  • Provided individualized learning and tutoring to students.

Job Coach

RNI Inc
Bucyrus, OH
12.2018 - 09.2020
  • Coordinated business alliances and served as liaison between companies.
  • Developed and maintained relationships with community resources to support job coaching.
  • Completed intakes and created files for individuals.
  • Completed all weekly reports and comprehensive monthly reports.
  • Gave pre-employment assessments.
  • Prepared resumes, assisted with employment applications and interview preparation for clients.
  • Provided transportation to clients.
  • Preformed job retention with clients and assisted clients with post-employment needs.
  • Provided guidance to clients for online job searches and assisted in career exploration
  • Created and managed job search strategies for clients to improve job search success.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Coached clients on resume and cover letter development to enhance opportunities.
  • Worked with job seekers to determine job targets based on skills and personality.
  • Orchestrated monthly staffing meetings with clients.
  • Built curriculum for summer youth programs and Pre Employment Training Services.
  • Developed emergency escape routes and SDS.
  • Assisted in training of clients for their respective employment locations.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.

Trainer, Line Cook, Hostess

Roosters Wings
New Albany, OH
08.2017 - 11.2018
  • Developed and introduced standardized training for cohesive learning environments throughout chain.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Analyzed team performance and identified opportunities for additional training.
  • Performed continuous progress evaluations of new hires to enhance delivery and improve effectiveness.
  • Set up and organized paperwork for all new hires and employees.
  • Maintained government health standards.
  • Provided customer service in person and via phone.
  • Operated cash registers, phones, made and delivered food to guests
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Sales Associate

Dollar General
Dalton, OH
03.2017 - 07.2017
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Employee

Jay’s Pizza
Massillon, OH
08.2016 - 02.2017
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
  • Followed order specifications to select proper crust and topping ingredients, assembling full pizzas following company measurement standards.

Seasonal Employee

Clay’s Park Resort
North Lawrence, OH
06.2015 - 09.2015
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized supplies and materials needed for classes.
  • Set up lessons and plans for classes.
  • Lead, explained, and demonstrated techniques to classes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained effective supply levels by monitoring inventory of food stock and dry goods.

Education

No Degree - Post Secondary Education

Stark State College
Canton, OH

High School Diploma -

Dalton High School
Dalton, OH
2017

Skills

  • Strong Writing and Verbal Skills
  • Strong Interpersonal Skills
  • Conflict Management
  • Intake Documentation
  • Business Administration
  • Calendar Management
  • Accounts Receivable and Payable
  • Curriculum Building and Training
  • Proficient MS Office Suite Knowledge
  • Administration Required Reporting
  • Attention to Detail

Licenses & Certifications

Basic Life Support - February 2023

Radiation Health and Safety - January 2023

Timeline

Dental Assistant

Davis Family Dentistry
09.2022 - Current

Shift Supervisor

Starbucks
02.2022 - 07.2022

Floating Manager

Aroogas Pennsylvania
07.2021 - 01.2022

Administrative Assistant

The Montessori School of Wooster
09.2020 - 05.2021

Job Coach

RNI Inc
12.2018 - 09.2020

Trainer, Line Cook, Hostess

Roosters Wings
08.2017 - 11.2018

Sales Associate

Dollar General
03.2017 - 07.2017

Employee

Jay’s Pizza
08.2016 - 02.2017

Seasonal Employee

Clay’s Park Resort
06.2015 - 09.2015

No Degree - Post Secondary Education

Stark State College

High School Diploma -

Dalton High School

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Kayla J. Gaut