Summary
Overview
Work History
Education
Skills
Timeline
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KAYLA J. HARDY

Los Angeles,CA

Summary

To obtain a position where I can maximize and optimize my people-oriented experience, customer service skills and problem-solving abilities while making a significant contribution to the company/organization. Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

10
10
years of professional experience

Work History

Owner

Styles By Kayla
01.2016 - Current
  • Founded and managed hair styling business, growing revenue to $50,000 in first year
  • Identify client requirements, operating cash, debit, and online transactions, maintain safety standards and cleanliness, performed excellent customer service skills to ensure consistent client base.
  • Managed day-to-day business operations
  • Established foundational processes for business operations
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
  • Established, optimized and enforced business policies to maintain consistency across industry operations

Covid PA, Segment Producer PA

Entertainment Partners
01.2020 - 01.2021
  • Performed temperature screenings, ensured physical distancing and use of face coverings, established health and safety protocols for over 50 employees.
  • Assist segment producer in booking over 20 guests, researching topics of segments, and putting together creative ideas.
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance

Senior Records Assistant

Los Angeles Superior Court
01.2014 - 12.2019
  • Assisted criminal, civil, family law and probate departments simultaneously.
  • Performed data entry, index and quality control
  • Prepared and scanned over 300 documents, processed over 100 mail and email requests from government agencies and litigants, assisted 40-50 customers per day
  • Worked well in team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Excellent communication skills, both verbal and written
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Identified issues, analyzed information and provided solutions to problems
  • Cultivated interpersonal skills by building positive relationships with others

Education

Some College (No Degree) - Psychology

Los Angeles City College
Los Angeles, CA

High School Diploma -

Pete Knight High School
Palmdale, CA
05.2012

Skills

  • Communication
  • Leadership
  • Writing
  • Management
  • Adaptability
  • Problem Solving
  • Innovative
  • Type 50 wpm
  • Organization
  • Marketing
  • Computer Literacy
  • Adaptability
  • Decision Making
  • MS/Outlook

Timeline

Covid PA, Segment Producer PA

Entertainment Partners
01.2020 - 01.2021

Owner

Styles By Kayla
01.2016 - Current

Senior Records Assistant

Los Angeles Superior Court
01.2014 - 12.2019

Some College (No Degree) - Psychology

Los Angeles City College

High School Diploma -

Pete Knight High School

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KAYLA J. HARDY