Mecoya Alexander
Inglewood,CA
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Maze Host
Universal Studios Hollywood
08.2023 - Current
- Helped guest find favorite attractions and characters to optimize guest experience.
- Worked with security team to locate suspicious activity near Chucky attraction.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Greeted guests and answered general questions about park and universal attractions.
- Partnered with Universal to keep attraction neat and clean, following company policy and safety guidelines.
- Delivered friendly, prompt customer service to visitors of chucky attractions.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Assisted customers in entering and exiting mazes, providing balance support and general directions.
Education
High School Diploma -
Susan Miller Dorsey Senior High School
Los Angeles, CA06.2023
Skills
- Maintaining Clean Work Areas
- Guest Greeting
- Clear Verbal Communication Skills
- Organization and Prioritizing Tasks
- Teamwork and Collaboration
- Multitasking Abilities
Timeline
Maze Host
Universal Studios Hollywood
08.2023 - Current
High School Diploma -
Susan Miller Dorsey Senior High School
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