Kayla (M.K.) Carter

Motivated public health student at UCSD with a record of delivering exceptional customer service. Skilled in effectively communicating with diverse populations and addressing their needs with empathy and professionalism. Demonstrated ability to thrive in fast-paced environments while maintaining a focus on providing personalized and attentive support. Proficient in problem-solving and conflict resolution, with a commitment to ensuring positive experiences for all individuals. Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 3 years of experience to dynamic new position.

• Strong leadership and team management abilities, with experience supervising and training staff.
• Excellent communication and interpersonal skills, adept at building rapport with customers and colleagues.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with experience creating reports and presentations.
• Detail-oriented with a focus on providing exceptional customer service and maintaining high standards of cleanliness and organization.
• Knowledgeable in public health principles and practices, including epidemiology, health policy, and social determinants of health.
• Proficient in programming language (R) and Statistical Software (SPSS)
• Strong problem-solving skills, able to identify issues and implement effective solutions in a fast-paced environment.
• Adaptability and flexibility, able to multitask and prioritize tasks effectively to meet deadlines and achieve goals.