Summary
Overview
Work History
Education
Skills
Timeline
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Kaylan Grimes

Tallahassee,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

General Manager

Advance Auto Parts
02.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented staff engagement, gender and diversity and cultural programs in addition to robust reporting tools that increased operational quality.

Commercial Sales Manager

O'Reilly Auto Parts
01.2013 - 01.2022
  • Provided extensive leadership by effectively communicating strategic goals and plans.
  • Motivated team to meet and exceed sales goals.
  • Responded to customer feedback in professional and constructive way.
  • Implemented strong training programs enabling employees to improve and build upon both professional and personal growth.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Automotive Service Writer and Office Manager

Tire Town And Muffler
06.2018 - 03.2020
  • Managed repairs and project timelines, filing documents properly and on time.
  • Corresponded with clients and project contributors to provide status updates and solidify timelines.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Education

Juris Master - Employment Law And Human Resources Risk Management

Florida State University
Tallahassee, FL
12.2023

Bachelor of Arts - Creative Writing

Florida State University
Tallahassee, FL
07.2022

Bachelor of Arts - English Literature

Florida State University
Tallahassee, FL
07.2022

Skills

  • Organizational Development
  • Staff Management
  • Employee Relations
  • Leadership Development
  • Training Development
  • Verbal and Written Communication
  • Data Analysis
  • Procedure Implementation

Timeline

General Manager

Advance Auto Parts
02.2022 - Current

Automotive Service Writer and Office Manager

Tire Town And Muffler
06.2018 - 03.2020

Commercial Sales Manager

O'Reilly Auto Parts
01.2013 - 01.2022

Juris Master - Employment Law And Human Resources Risk Management

Florida State University

Bachelor of Arts - Creative Writing

Florida State University

Bachelor of Arts - English Literature

Florida State University

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Kaylan Grimes