Kaylan Hardeman
Decatur,GA
Summary
Highly motivated and meticulous individual with proven ability to maintain a safe and clean environment for patients, as well as assist dentists in all aspects of patient oral care. Skilled in performing preventive and restorative dental treatments, digital x-rays, and lab work. Experienced in dental office software and patient record keeping, with a commitment to excellent customer service.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Great Expressions Dental Centers
Atlanta, GA
2023 - Current
- Managed patient intake process, ensuring accurate data entry and compliance with healthcare regulations.
- Facilitated communication between patients and healthcare providers, enhancing care coordination and satisfaction.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
Periodontal Assistant
Great Expressions Dental Centers
Atlanta, GA
09.2023 - Current
- Assisted dental team in preparing treatment rooms and sterilizing instruments.
- Provided patient care support during periodontal procedures and examinations.
- Managed inventory of dental supplies, ensuring availability for daily operations.
- Educated patients on post-operative care and oral hygiene practices.
- Provided exceptional chairside assistance during surgical procedures, promoting a safe and comfortable environment for patients.
- Ensured adherence to OSHA regulations regarding infection control protocols within the office, maintaining a clean and safe environment for both staff members and patients alike.
Master Hairstylist
Owner Self Employed
College Park, GA
01.2016 - Current
- Developed strong customer service skills by providing excellent client consultations.
- Educated clients on how to properly care for their hair after a treatment has been done.
- Educated clients on hair care techniques and products.
- Maintained knowledge of current trends and styles to provide customers with the latest looks.
- Provided consultations to clients to determine their specific needs.
- Efficiently handled cash transactions while processing payments accurately.
- Adhered to health and safety standards while working in the salon environment.
- Upheld safety and sanitation standards to reduce salon risks.
- Utilized creative problem-solving skills when dealing with difficult situations.
Dental Assistant
UEI College
Atlanta, GA
07.2023 - 08.2024
- Performed routine maintenance tasks such as cleaning exam chairs or counters.
- Prepared treatment rooms with appropriate instruments and materials prior to patient visits.
- Assisted in the preparation of dental materials and instruments for dental procedures.
- Proficiently operated sterilization equipment to ensure a safe working environment.
- Assisted with digital x-rays by exposing and developing radiographs.
- Adhered to infection-control policies and protocols to protect patients and employees.
- Kept information confidential to maintain patient confidence and protect operations.
- Demonstrated excellent customer service skills by providing patients with information about their treatment plans.
Delivery Driver
Amazon Flex
Atlanta, GA
01.2023 - 03.2023
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Maintained set routes and schedules to meet customer expectations.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Education
Certification - Dental Assistant Candidate
UEI College
Morrow03.2024
High School Diploma - undefined
Southwest DeKalb High School
Decatur06.2018
Skills
Oral surgery, periodontal assistant, patient coordinator, insurance verification
Dentrix Proficiency
Team Collaboration
Infection Control Proficiency
Treatment Room Preparation
Office Management
Taking X-Rays
Restorative Procedures
Disinfecting Rooms and Equipment
Sterilization Techniques
Appointment scheduling
Patient communication
Chair-side support
Periodontal treatment
Oral examination
Dental assistant
Oral surgery
Certification
- Expanded functions
- CPR
- Radiography Certification
- OSHA / HIPAA
- Cosmetologist
Accomplishments
Expanded functions
Timeline
Periodontal Assistant
Great Expressions Dental Centers
09.2023 - Current
Dental Assistant
UEI College
07.2023 - 08.2024
Delivery Driver
Amazon Flex
01.2023 - 03.2023
Master Hairstylist
Owner Self Employed
01.2016 - Current
High School Diploma - undefined
Southwest DeKalb High School
Patient Coordinator
Great Expressions Dental Centers
2023 - Current
Certification - Dental Assistant Candidate
UEI College