Kaylan Middleton
Phoenix,AZ
Summary
Motivated team worker offering strong background to learn new skills quickly. Contributes to team and business success by completing work quickly and accurately. Familiar with google suite and microsoft office Also construction site and warehouse facilities.
Overview
17
17
years of professional experience
Work History
Warehouse Temp Worker
Qwick/People Ready/Blue Crew
Phoenix, USA
05.2010 - Current
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Identified and resolved inventory problems, including damaged or lost items.
- Performed inventory cycle counting and identified discrepancies.
- Inspected packages for damage and verified contents before scanning.
- Scanned packages and ensured accuracy of data entry into computer system.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Operated electric pallet jack to transport goods within warehouse area.
- Operated lift equipment to move materials efficiently within the warehouse. and hand trucks to transfer materials to and from target areas.
- Participated in the selection and implementation of new inventory management technology.
Safety Supervisor
Tekton Construction LLC
Chino Hills, USA
01.2021 - 04.2025
- Assisted in the development of project schedules, timelines, and budgets, ensuring that projects were completed on time and within budget
- Monitored project progress, identified delays or potential issues, and resolved them to keep projects on track
- Communicated project updates and changes to stakeholders, including clients, architects, engineers, and subcontractors
- Managed procurement and logistics, ensuring materials and equipment were delivered on time and within budget
- Conducted quality control inspections to ensure compliance with building codes and resolve any issues that arose
- Facilitated risk management by identifying project risks and developing effective mitigation strategies
- Produced and maintained project documentation, ensuring compliance with contracts, permits, and progress reporting
Human Resources Assistant / Liaison / Dispatch
Amazon
Tempe, USA
05.2018 - 01.2021
- Assisted in the recruitment, screening, and onboarding of new DSPs and truck drivers, ensuring compliance with safety standards and company policies
- Acted as a liaison between Delivery Service Providers (DSPs) and Amazon, ensuring smooth communication and onboarding
- Managed employee documentation to ensure compliance with federal and state regulations
- Supported HR team by scheduling interviews, preparing reports, and assisting in employee relations to facilitate efficient operations
- Provided customer service to new and existing DSPs, addressing inquiries and resolving concerns promptly to enhance satisfaction
- Ensured compliance with labor laws and company procedures during dispatch operations
Dispatcher / Customer Service / Driver
OnTrac DSP
Tempe, USA
01.2010 - 02.2018
- Coordinated dispatch of technicians, ensuring timely scheduling and completion of all appointments.
- Utilized dispatch software and GPS tracking systems to monitor technician progress, ensuring optimal route efficiency.
- Communicated directly with customers, providing updates on delivery or service status and resolving issues in a professional manner.
- Communicated with customers, providing timely updates on delivery or service status and effectively resolving issues.
- Worked with technicians and supervisors to ensure a seamless workflow and efficient service delivery.
- Assisted elderly clients with special needs, ensuring comfort and satisfaction with services provided.
Education
Bachelor's Degree - Health Science
American Public University System (APUS)
Charleston, VASkills
- Warehouse logistics
- Inventory management tools
- RFID scanners
- Pallet Jacks
- Safety protocols
- Safety training procedures
- Troubleshooting
- Problem-solving
- Microsoft Office Suite
- Task management
- Verbal communication
- Written communication
- Active listening
- Empathy
Timeline
Safety Supervisor
Tekton Construction LLC
01.2021 - 04.2025
Human Resources Assistant / Liaison / Dispatch
Amazon
05.2018 - 01.2021
Warehouse Temp Worker
Qwick/People Ready/Blue Crew
05.2010 - Current
Dispatcher / Customer Service / Driver
OnTrac DSP
01.2010 - 02.2018
Bachelor's Degree - Health Science
American Public University System (APUS)