Kaylan Riley
Cedar Falls,IA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
Work History
Server
Uptown Food & Beverage
Ankeny, IA
06.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Assisted in training new team members on restaurant protocols and menu items.
- Managed cash register operations, ensuring accuracy during transactions.
- Adapted quickly to changing priorities during peak service hours.
Volunteer Wrestling Coach
AAU Wrestling
West Des Moines, IA
03.2024 - Current
- Developed and implemented training plans to enhance athletes' wrestling skills and performance.
- Provided individualized coaching to improve technique and build confidence in team members.
- Fostered a positive team environment through effective communication and motivation techniques.
- Analyzed competition footage to identify areas of improvement for team strategy.
Sales Associate
Urban Oufitters
Des Moines, IA
03.2025 - 07.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to drive customer engagement.
- Organized merchandise displays to optimize store layout and increase visibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkouts.
Sales Associate
Von Maur
Des Moines, IA
09.2024 - 12.2024
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Monitored inventory levels and restocked items as needed to maintain product availability.
- Provided feedback on customer preferences to inform product selection and merchandising strategies.
- Participated in training sessions to develop product knowledge and enhance sales techniques.
Server
Urban Pie
Cedar Falls, IA
04.2024 - 08.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders accurately, maintaining efficiency during peak hours.
- Assisted in training new servers on menu offerings and service standards to enhance team performance.
- Collaborated with kitchen staff to ensure timely order delivery and adherence to quality standards.
Wrestling Camp Coach
Luther College
Decorah, IA
07.2024 - 07.2024
- Developed and implemented engaging camp activities to foster teamwork and personal growth among participants.
- Facilitated skill-building workshops, enhancing campers' abilities in sports and arts.
- Monitored camper safety and well-being, ensuring adherence to established guidelines and protocols.
- Collaborated with fellow coaches to refine program curriculum for improved participant engagement.
Special Olympics Volunteer
Special Olympics Iowa
Waverly, IA
02.2024 - 02.2024
- Organized and facilitated athletic events for individuals with intellectual disabilities.
- Coordinated volunteer schedules, ensuring adequate staffing for events.
- Supported athletes in training sessions, fostering skill development and confidence.
- Assisted in fundraising efforts, contributing to financial support for programs.
Server
Wilbo Burgers and Brats
Cedar Falls, IA
09.2021 - 07.2023
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Processed payments promptly, ensuring accuracy in transactions while handling cash and credit systems.
- Adapted quickly to changing customer needs, demonstrating flexibility in a fast-paced environment.
- Resolved customer complaints effectively, enhancing overall dining experience through proactive problem-solving skills.
Crew Member
Cold Stone
Cedar Falls, IA
03.2023 - 06.2023
- Prepared and served custom ice cream orders according to customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in training new crew members on menu items and service protocols.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
Wrestling Tournament Volunteer
Cedar Falls High School
Cedar Falls
2023 - 2023
- Assisted in organizing school events, enhancing community engagement and participation.
- Facilitated communication between volunteers and school staff, improving collaboration and efficiency.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Psychology
Wartburg
Waverly, IABachelor of Science - Criminal Justice & Psychology Majors
Grand View University
Des Moines, IA12-2026
High School Diploma -
Cedar Falls High School
Cedar Falls05-2023
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Friendly, positive attitude
- Dependable and responsible
- Organizational skills
Citizen Academy- Polk County Sheriffs Office
A great opportunity to experience the inner working of how the sheriffs department is ran in polk city. Gave great opportunities to network with new people.
Internship- Through Polk County Sheriffs Office
July & August of 2026
Timeline
Server
Uptown Food & Beverage
06.2026 - Current
Sales Associate
Urban Oufitters
03.2025 - 07.2026
Sales Associate
Von Maur
09.2024 - 12.2024
Wrestling Camp Coach
Luther College
07.2024 - 07.2024
Server
Urban Pie
04.2024 - 08.2024
Volunteer Wrestling Coach
AAU Wrestling
03.2024 - Current
Special Olympics Volunteer
Special Olympics Iowa
02.2024 - 02.2024
Crew Member
Cold Stone
03.2023 - 06.2023
Server
Wilbo Burgers and Brats
09.2021 - 07.2023
Wrestling Tournament Volunteer
Cedar Falls High School
2023 - 2023
Bachelor of Science - Psychology
Wartburg
Bachelor of Science - Criminal Justice & Psychology Majors
Grand View University
High School Diploma -
Cedar Falls High School