Kaylan Steadmon
Medford,Oregon
Summary
With 18+ years of customer service experience, I offer a wealth of knowledge and expertise. Starting in the restaurant industry, I perfected delivering exceptional service and building meaningful connections with customers. This foundation ignited my passion for customer service, driving business growth and fostering valuable community relationships. Committed to delivering outstanding service and making a positive impact on people's lives.
Overview
19
19
years of professional experience
Work History
Licensed Aesthetician
Blossom Skin Care,LLC
05.2015 - Current
- Blossom Skin Care provides high-end skin care services to 500+ loyal customers.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed various facial treatments for optimal skin health, including microneedling, microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Fostered friendly, warm, and exceptional customer experience.
Instuctor
Imani institute of Cosmetology
09.2013 - 05.2016
- Led 40+ students a year to pass the certification exam with a 95% success rate.
- Taught multiple classes daily on different subjects.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Planned both theory and practical lessons for students.
- Maintained up-to-date knowledge of industry standards, regulations, and advancements to ensure relevant instruction.
Server
Mcgraths Fish House
10.2005 - 01.2008
- Opened the restaurant five days a week.
- Memorized daily specials and wine/beer pairings.
- Assisted coworkers in rush-hour periods by taking extra
customer orders and bringing out prepared dishes. - Established close relationships with guests to ensure the best customer experience.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
Ashland High School
Ashland, ORDegree - Esthetics
Oregon Institute of Aesthetics
Talent, OR06.2010
Skills
- Strong Communication Skills
- Appointment Scheduling
- Sanitation maintenance
- Guest services expertise
- Social Media Marketing
- Sales and upselling abilities
- Continuing Education Commitment
- Relationship building and management
Timeline
Licensed Aesthetician
Blossom Skin Care,LLC
05.2015 - Current
Instuctor
Imani institute of Cosmetology
09.2013 - 05.2016
Server
Mcgraths Fish House
10.2005 - 01.2008
Ashland High School
Degree - Esthetics
Oregon Institute of Aesthetics
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