Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Work Preference
Timeline
Babysitter

Kaylan Woosley

Medical Assistant
Elizabethtown,KY

Summary

Oncology professional with thorough understanding of patient care and medical procedures in oncology settings. Proven ability to streamline clinic operations and enhance patient interactions. Valued for collaborative approach, adaptability, and proficiency in medical terminology and patient communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Radiation Oncology Medical Assistant

Baptist Health Hardin
05.2023 - Current
  • Check in patients, register patients, obtaining vital signs (height, weight, blood pressure, pulse oximetry, temperature) and medication reconciliation, patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and assisting with medication fill and refill requests, checking for prior authorizations and scheduling tests, procedures and consultations. May also perform other procedures such as EKG, phlebotomy, lab tests and injections (once competency has been assessed). Communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist’s mission and core values that drive service excellence.
  • Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.
  • Streamlined clinic workflow by efficiently managing patient records, scheduling appointments, and coordinating with healthcare providers.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Proactively check the provider’s schedule and review information within the patient record to ensure that all required information is available prior to their visit.
  • Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.
  • Upon arrival, captures patient’s vital signs, past medical, social and family history, medication usage and preferred pharmacy information.
  • Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.
  • All so Epic downtime champion. In charge of paperwork and information if Epic goes down. Always keep forms updated and keep it organized.

Paid Daycare Worker

Severns Valley Baptist Church
01.2019 - Current
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Meticulously sanitized toys and play equipment.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Logged information regarding naps, feedings, and any medications administered.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Monitored children's activities to verify safety and wellbeing.

Babysitter

Babysitting
01.2012 - Current


  • Demonstrated empathy and kindness to display positive character traits.
  • Employed positive reinforcement methods to encourage good behavior.
  • Oversaw children's chores, teaching life skills and encouraging initiative.
  • Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
  • Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
  • Discussed any specific child wants, needs and interests with parents.
  • Accompanied children to parks and remained in attendance for child safety.
  • Maintained first aid kit for small accidents during outings.
  • Consulted with families to discuss activities and behaviors of each child.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys when they were done and after eating.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Created and implemented diverse educational strategies to boost development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Offered top-notch care to 1+ children at once, ranging in age from Newborn to 12 years old.
  • Managed safety and security of all children under care.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Cared for children ages 0 (newborn) to 12 in a nurturing and age-appropriate way.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.

Key-Holder(Manager)

Kirklands
09.2021 - 05.2023
  • - Leads, supports and values Customer Service in both the in store and online (ship to store) shopping experience.
  • - Greets every customer with enthusiasm, maintains a positive attitude at all times.
  • - Proactively engages with customers, reads cues and responds appropriately.
  • - Educates each customer on current promotions and merchandise assortment to support buying decisions.
  • - Makes suggestions to build the customers basket that compliments the customers choices.
  • - Understands and supports a caring, fun and engaging work environment for the team and a great shopping experience for the customers.
  • - Leads by example, supports and holds the team accountable to all company policies and procedures.
  • - Executes opening, closing and certain register functions as the business requires.
  • - Communicates the Game Plan to the team at the beginning of their shifts and follows up on expected workload and tasks.
  • - Leads and assists in the process of the receipt of all merchandise in a safe, timely and efficient manner.
  • - Leads and assists in maintaining an efficient and organized stockroom.
  • - Leads and assists in the execution of merchandise presentation directives, pricing and the accuracy of inventory levels.
  • - Champions and demonstrates a commitment to Kirkland’s Values.
  • - May perform other duties as necessary
  • - Assist with floorset execution, window changes, visual presentation and marketing placement
  • Accepted and processed customer returns.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Opened inventory boxes and restocked shelves.
  • Monitored store KPIs closely, identifying trends and implementing necessary adjustments to drive success.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Radiology Office Assistant

Baptist Health Hardin
06.2021 - 05.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.

Customer services representative

Sun Tan City
08.2021 - 10.2021
  • - Sold Sun Tan City products
  • - Helped clients with any questions and any problems they had
  • - Helped clients with their membership/account
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Team Lead, Healthcare Screener

Baptist Health Hardin
03.2020 - 01.2021
  • -Check patients in for Radiology appointment
  • - Chart
  • - Fill patients charts
  • Maintain the integrity of imaging department films and reports. Filing and retrieving films and imaging reports; assisting physicians in the review of radiographic files and reports; order entry; processing requisitions; Assisting patients and their families, physicians, and others in person and ;by telephone.
  • Trained new team members by relaying information on company procedures and safety requirements.

Intern

Louisville Tourism Convention Bureau
06.2019 - 08.2019
  • Participated in meetings to discuss new businesses to become partners with opportunities.
  • Maintained an excellent attendance record, consistently arriving to work on time.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance records, consistently arriving to work ready to start immediately.
  • Followed all policies, regulations, dress codes and schedules.
  • Supported needs of Partnership Development and other departments (if needed) with skill and efficiency.

Education

High School Diploma -

Central Hardin High School
Cecilia, Kentucky
06.2019

Business Management

Morehead State University
Morehead, Kentucky

Healthcare Administration and Business Management

Elizabethtown Community And Technical College
Elizabethtown, KY

Skills

  • Time Management
  • Oral and Written Communication
  • Communication
  • Flexibility
  • Problem-Solving
  • Organizational skills
  • Patient care coordination
  • Customer service
  • HIPAA compliance
  • Compassionate
  • Electronic health records
  • Clinical documentation
  • CPR
  • Compassionate caregiver
  • Patient scheduling
  • Patient assessments
  • Data entry
  • Insurance verification
  • Electronic medical records
  • Insurance authorizations
  • Medical terminology
  • Medical office administration
  • Medical records management
  • Medical office management
  • Appointment setting
  • Medical terminology knowledge
  • Payment collection
  • Prioritizing stat orders

Certification

  • -BLS CERTIFICATION
  • -CPR CERTIFICATION

References

-Melanie Whitlock

Phone: 270-706-1626


- Christy Merzweiler 

Phone: 502-931-6386


-Mary Dodson, Former Manager 

Phone: 931-494-7103


-Carla Chambliss 

Phone: 270-668-9270


-Kristi Breckenridge, Former Manager 

Phone: 270-312-3314


- Katie Sandidge, Supervisor/Educator

Phone: 270-706-1247



Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-SiteHybrid

Timeline

Radiation Oncology Medical Assistant

Baptist Health Hardin
05.2023 - Current

Key-Holder(Manager)

Kirklands
09.2021 - 05.2023

Customer services representative

Sun Tan City
08.2021 - 10.2021

Radiology Office Assistant

Baptist Health Hardin
06.2021 - 05.2023

Team Lead, Healthcare Screener

Baptist Health Hardin
03.2020 - 01.2021

Intern

Louisville Tourism Convention Bureau
06.2019 - 08.2019

Paid Daycare Worker

Severns Valley Baptist Church
01.2019 - Current

Babysitter

Babysitting
01.2012 - Current

Business Management

Morehead State University

High School Diploma -

Central Hardin High School

Healthcare Administration and Business Management

Elizabethtown Community And Technical College

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