Kaylani Fridley

· Implemented risk management protocols and removed unnecessary Telestream PVQ licensing for a major project, resulting in $130,000 in savings by reducing project overspending and Opex costs. Partnered with stakeholders to outline project scope and reach consensus on deliverables – leading to a successful product launch without any scope creep concern.

· Led the standardization of 4K/UHD Compression configurations across six deployments (Comcast, Sky, Rogers, Shaw, Videotron, Cox) in preparation for Onyx automation. Defined build standards and planned maintenance updates to ensure consistency.

· As the Project Lead for the SSL Certificate Implementation for Sentry, driven by Comcast Security’s requirement for SSL certificates, I successfully implemented SSL certificates within Sentry’s GUI. I assessed potential impacts on Onyx & Venom UIs, updated and resolved link correlations, and conducted thorough testing to ensure all links in Onyx & Venom UIs functioned correctly post-implementation.

Operation Engineer

· Managed video distribution systems utilizing RF, fiber optic, and video over IP technologies.

· Collaborated with lead engineers to address and resolve outages and troubleshooting issues.

· Coordinated video transitions, updates, and maintenance activities, working closely with vendors, internal teams, and external clients.

· Developed and maintained training documentation for colleagues to ensure consistent knowledge sharing and onboarding.

· Managed video distribution systems utilizing RF, fiber optic, and video over IP technologies.

· Collaborated with lead engineers to address and resolve outages and troubleshooting issues.

· Coordinated video transitions, updates, and maintenance activities, working closely with vendors, internal teams, and external clients.

Developed and maintained training documentation for colleagues to ensure consistent knowledge sharing and onboarding.

• Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
• · Developed comprehensive outage reports for management, ensuring timely and accurate information dissemination to support decision-making processes.
• · Facilitated communication and troubleshooting by analyzing and providing critical data on outages, serving as a liaison between Operation Engineers and management.