Kaylanii Wright
Boston,Ma
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Courtside Kicks
Braintree, MA
12.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Sales Associate
Journeys Kidz
Braintree, MA
10.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Food Industry Barista
Starbucks - South Bay
11.2022 - 09.2023
- Communication skills, Problem solving, Working under pressure
Intern
Brigham And Women's Faulkner Hospital
Boston, MA
07.2023 - 08.2023
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Swept, mopped, scrubbed and waxed floors.
- Emptied trash receptacles and disposed of waste materials properly.
- Stocked linen closets with fresh linens as needed.
- Maintained cleaning equipment in a clean and orderly fashion.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
Sale Associate
Artwork store South Shore Plaza - Braintree Ma
08.2022 - 11.2022
- Retail experience, Communication skills, Efficient working
Camp Counselor
Boston Parks & Rec - Almont-Hunt Park Sports Center
06.2021 - 08.2022
- Planning, leading, and implementing camp activities for campers, Problem solving, Supervising campers
Teen worker
Mildred Avenue Community Center
11.2021 - 04.2022
- Problem solving, Leadership skills, Communication skills
Volunteer Work
Mission Church
- 06.2016
- Food drive, Cooking for the homeless, Cleaning (Kitchen, Dining Room)
Education
John D. O'Bryant School of Mathematics and Science
04.2024
Skills
- Outside work
- Social media platforms
- Google Doc, Microsoft, and Windows
- Language - English
- Photography
- Videography
- Business Development
- Promotional support
- Customer Needs Assessment
- Upselling
- Product Sales
Awards
- Principal's List Fall 2017
- Honor Roll Fall 2017 - Spring 2021
- Honor Roll Mention Fall 2021 - Winter 2023
Extracurricular Activities
Mattapan Patriots Cheerleading Fall 2013 - Spring 2016 Dorchester Eagles Cheerleading Fall 2018 - Fall 2019 Kipp Academy Boston Cross Country Fall 2016 - Fall 2016 Kipp Academy Cheerleading Winter 2017 - Spring 2019 Kipp Academy Track & Field Spring 2017 - Spring 2019 Kipp Academy Basketball Winter 2019 - Spring 2020 BUSM Med-Sci Program Winter 2020 - Spring 2021 John D. O'Bryant Cheerleading Fall 2021 - Fall 2023 John D. O'Bryant Basketball Winter 2021 - Winter 2022 Gravey Hoops Spring 2022 - Spring 2022 Cosmetology - Hair Summer 2019 - 2022 Bay State Jaguars - aau Fall 2022 - Fall 2022 Photographer - Charlestown High school Boys basketball Winter 2022/2023
Timeline
Sales Associate
Courtside Kicks
12.2023 - Current
Sales Associate
Journeys Kidz
10.2023 - 01.2024
Intern
Brigham And Women's Faulkner Hospital
07.2023 - 08.2023
Food Industry Barista
Starbucks - South Bay
11.2022 - 09.2023
Sale Associate
Artwork store South Shore Plaza - Braintree Ma
08.2022 - 11.2022
Teen worker
Mildred Avenue Community Center
11.2021 - 04.2022
Camp Counselor
Boston Parks & Rec - Almont-Hunt Park Sports Center
06.2021 - 08.2022
Volunteer Work
Mission Church
- 06.2016
John D. O'Bryant School of Mathematics and Science
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