Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KAYLA STRAND

Madison,WI

Summary

Qualified healthcare professional with 5+ years of experience, with exceptional multitasking and communication skills. Expert in enhancing patient experiences and facilitating care coordination. Demonstrates leadership and adherence to hygiene standards, significantly improving patient satisfaction and operational efficiency. CPR/BLS certified, embodying a team-oriented approach focused on achieving superior healthcare outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CNA (Pediatrics Hematology/Oncology)

UW Health
Madison, WI
11.2024 - Current
  • Close monitoring of patient status and reporting any changes promptly, due to the high acuity of patients on P4 unit
  • Understanding the developmental needs of children and adapting care accordingly
  • Maintaining accurate patient documentation in the electronic medical record
  • Assisting with personal hygiene tasks like bathing, dressing, and toileting
  • Monitoring vitals and collecting specimens for testing.
  • Adhere to strict Infection control standards for bone marrow transplant patients

Patient Service Representative

Lenox Hill Radiology
Staten Island, NY
09.2023 - 03.2024
  • Greet and register patients upon arrival, collect and log all co-pays
  • Obtain or verify proper insurance and patient information, collect signatures, and complete all documentation
  • Schedule, reschedule, or cancel appointments as needed and confirm appointments a day prior
  • Answer/Transfer phone calls and coordinate with the back-office staff
  • Explained financial policies and procedures to patients, or their representatives

CNA (Med/Surg)

SSM Health
Madison, WI
03.2020 - 07.2023
  • Receive patient care assignments from RN, to initiate and delegate tasks specialized for each patient
  • Collect documents or medicine upon admission of a patient
  • Chart activity, I&O's, vital signs, blood sugars, etc
  • Answer patient call lights and assist with baths, ambulating, feeding, and skin care
  • Maintain safe work environments for patients and staff when using equipment
  • Prepare patients for discharge by removing IVs and providing a wheelchair ride to their car
  • Empty drains; Foley's, Ostomy, NG, Fecal Tubes, etc.

CNA

Capitol Lakes
Madison, WI
10.2018 - 03.2020
  • Assisted residents with dinner by providing them with food and drinks, and also helping them get back to their rooms after dinner.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

Child Watch Aide

YMCA
Madison, WI
12.2017 - 05.2018
  • Ensure children's health, safety, and well-being by closely supervising activities
  • Communicate with families when kids are being dropped off and picked up.
  • Minimized spread of germs with thorough cleaning and sanitizing

Education

High School Diploma -

Monona Grove High School
Monona, WI
06.2019

Some College (No Degree) - Nursing:

Madison Area Technical College
true

Skills

  • Decision Making
  • Ability to Multitask
  • Leadership
  • Ability to Work Under Pressure
  • Communication Skills
  • Adhere to Hygiene Standards
  • Professional
  • Team-Orientated

Certification

  • Certified Nursing Assistant
  • American Heart Association BLS (CPR & AED)

Timeline

CNA (Pediatrics Hematology/Oncology)

UW Health
11.2024 - Current

Patient Service Representative

Lenox Hill Radiology
09.2023 - 03.2024

CNA (Med/Surg)

SSM Health
03.2020 - 07.2023

CNA

Capitol Lakes
10.2018 - 03.2020

Child Watch Aide

YMCA
12.2017 - 05.2018

High School Diploma -

Monona Grove High School

Some College (No Degree) - Nursing:

Madison Area Technical College

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KAYLA STRAND