Kayla Thomas

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

• NY Independent Adjuster License - INSURANCE SCHOOLS INC., - 2023
• Certified Professional Coder, Apprentice (CPC-A) - AAPC 2020
• Medical Billing & Coding Associate of Science - ULTIMATE MEDICAL ACADEMY 2019
• Certified Nurses Aide (CNA) - BIG APPLE TRAINING 2017
• Certified Home Health Aide (CHHA) - BIG APPLE TRAINING 2016

ADMINISTRATIVE OFFICE COORDINATOR, 06/2022 - 03/2023

Celtic Building Supplies Inc, Yonkers, NY

• Maintain, coordinate, and perform general tasks and clerical duties
• Answer, return, transfer and take messages for all company calls across multiple corporate locations
• Assist in administrative projects/meetings to promote company sales and customer satisfaction
• Plan and organize events, catering, meetings and related company events
• Managing sales documentation, records, ongoing/changing staff and regulations

TRAINING MANAGER, 08/2013 - 04/2014

N&I Creative Marketing Corp, Bronx, NY

• Facilitated recruitment events and coordinated new associate orientations, training, and scheduling.
• Contributed to team development incentives.
• Managed and measured the success of the training process.
• Collaborated with site leaders on all training activities and provided in the moment coaching, action plans, and performance management for associates, as needed.
• Built relationships with the team across all levels and acted as a conduit of collaboration.