Kayle Caldwell
Gastonia,NC
Summary
Dedicated Medical Assistant with experience at Carolina Spine Pain and Rehabilitation, skilled in HIPAA compliance and patient scheduling. Proven ability to foster trust through effective communication and ensure patient safety. Committed to maintaining a clean clinical environment while expertly managing medical records and vital sign monitoring for optimal patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Carolina Spine Pain and Rehabilitation
10.2021 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Patient Care Assistant
Terra Bella Assisted Living
04.2024 - 11.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
- Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Barista/ Cashier and Shift Leader
Dunkin Dounts
08.2019 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Education
High School Diploma -
James Madison High School
Norcross, GA11.2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
Certification
CPR
Timeline
Patient Care Assistant
Terra Bella Assisted Living
04.2024 - 11.2024
Medical Assistant
Carolina Spine Pain and Rehabilitation
10.2021 - 04.2025
Barista/ Cashier and Shift Leader
Dunkin Dounts
08.2019 - 10.2021
High School Diploma -
James Madison High School
Similar Profiles
Imani MyersImani Myers
Administrative Assistant at Carolina Spine and Pain CentersAdministrative Assistant at Carolina Spine and Pain Centers
STACIE MICHELE GREGORYSTACIE MICHELE GREGORY
Chiropractic Assistant at Spine Pain Center & Spine Pain Center NMBChiropractic Assistant at Spine Pain Center & Spine Pain Center NMB
Jessie PayneJessie Payne
Medical Assistant at Keystone Spine & Pain ManagementMedical Assistant at Keystone Spine & Pain Management