Kayle Harmon
Richmond,US
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Experienced with assembly line operations, ensuring smooth and efficient workflows. Utilizes strong mechanical skills to maintain and troubleshoot equipment. Track record of maintaining high-quality standards and meeting production deadlines consistently.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Fill In Manager
JT's Brew & Grill
03.2022 - Current
- Enhanced customer loyalty through effective communication and listening skills development.
- Coordinated seamless guest experiences from arrival to final check-out.
- Managed cash drawers efficiently, ensuring accurate financial transactions.
- Improved customer satisfaction by leading initiatives that streamlined service delivery.
- Designed and implemented training programs to enhance staff efficiency and service quality.
- Ensured daily operations complied with health and safety regulations.
Server
JT's Brew & Grill
09.2019 - Current
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register.
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options.
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
Line Worker
Whirlpool Corporation
03.2022 - 06.2023
- Enhanced team performance through effective training and employee motivation.
- Achieved assembly target of 120 stand mixers per hour efficiently.
- Executed assembly instructions for timely and accurate completion of tasks.
- Tested and verified functionality of components and power tools regularly.
- Facilitated production flow by transferring items across equipment and staging areas.
- Operated machinery to produce high-quality appliances with efficiency and precision.
Education
GED -
Greenville High School
Greenville, OHSkills
- Customer service
- Team management
- Relationship development
- Team building
- Problem resolution
- Data entry
- Machinery operation
- Worksite safety
- Team Leadership
- Self-motivated
- Production procedures
- Assembly protocols
- Supervision
- Organization
- Strong verbal communication
- Decision-making
- Time management
- Verbal and written communication
- Complex Problem-solving
- Assembly and production
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Fill In Manager
JT's Brew & Grill
03.2022 - Current
Line Worker
Whirlpool Corporation
03.2022 - 06.2023
Server
JT's Brew & Grill
09.2019 - Current
GED -
Greenville High School