Summary
Overview
Work History
Education
Skills
Timeline
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Kayle-Jo Turnbill

Milwaukee

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

General Manager

Dominos Pizza Inc.
07.2018 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Delivery Driver

Dominos's Pizza
09.2020 - 01.2025
  • Delivered orders to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

Tour Receptionist

Take a Break Travel
10.2021 - 08.2022
  • Managed administrative tasks such as filing paperwork and updating databases to keep tour operations organized and efficient.
  • Streamlined communication between tour guides and guests, ensuring a smooth flow of information throughout the day.
  • Maintained accurate records of guest bookings and payments to ensure seamless operations during high-volume periods.
  • Provided personalized recommendations for local attractions, restaurants, and accommodations based on guest preferences.
  • Maintained a clean and organized reception area, creating a welcoming atmosphere for guests as they arrived for their tours.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High School Diploma -

East High School
Madison, WI
07-2017

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Employee scheduling
  • Goal setting
  • Staff supervision
  • Inventory control

Timeline

Tour Receptionist

Take a Break Travel
10.2021 - 08.2022

Delivery Driver

Dominos's Pizza
09.2020 - 01.2025

General Manager

Dominos Pizza Inc.
07.2018 - Current

High School Diploma -

East High School

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Kayle-Jo Turnbill