Hi, I’m
Kayle Johnson
Dispatch coordinator
Summary
Attentive Customer Service Representative with 8+ years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility. Skilled in training staff, and focused on exceeding expectations and building customer loyalty. Flexible schedule as well as willingness to expand knowledge and further educate self, to better future encounters between self and past, present, and future customers.
Overview
5
years of professional experience
Work History
The Coffee Cup CafeNampa, Idaho
Customer Service Representative
05.2015 - 09.2018
Job overview
To ensure the desired dining experience was met from start to finish. In doing so there are multiple different, yet effective ways to engage in the wants and needs of each individual and with such efficiency and satisfaction upon deliverance, to be positive on the return of customers.
Charlies Place BarMountain Home, Idaho
Sales Representative
10.2013 - 04.2015
Job overview
To attend and complete needed classes, testing required by State and County regulations to best ensure the most efficient ways to provide members of the community with a safe, yet enjoyable experience upon entering establishment. Along with being able to make logical decisions at any given point of the shift without having to have management present for approval.
Education
Mountain Home Sr High SchoolMountain Home, Idaho
High School Diploma
2012
Skills
- Strategic sales knowledge
- Staff education and training
- Training development aptitude
- Sales
- Multi-line phone talent
- Exceptional communication skills
- Proficient in cash management
- Data entry
- Stocking and replenishing
- Product knowledge
- Customer service
- Cash handling
- Strong client relations
- Credit card processing
- Creative problem solver
- POS system knowledge
- Quick learner
- MS Windows proficient
Timeline
Customer Service Representative
The Coffee Cup Cafe
05.2015 - 09.2018
Sales Representative
Charlies Place Bar
10.2013 - 04.2015
Mountain Home Sr High School
High School Diploma