KAYLEA HELTON
Murrieta,US
Summary
Motivated and adaptable professional with strong communication and interpersonal skills, eager to leverage well-being and personal care expertise in a nurturing environment. Proven ability to manage schedules and multitask efficiently, ensuring a safe and secure atmosphere. Seeking to utilize customer service experience and decision-making skills to contribute positively. Resourceful professional with experience providing hands-on administrative and reception area support to facilitate smooth day-to-day operations. Skilled in tracking and preparing reports, receiving and responding to telephone calls and requests and assisting in preparing payroll and meeting minutes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist/Assistant
Sharkeys Cuts for Kids
Carlsbad, California
06.2025 - Current
- Managed appointment scheduling and maintained accurate client records.
- Coordinated with stylists to ensure efficient client flow during peak hours.
- Answered phone calls and addressed inquiries promptly and professionally.
- Assisted in inventory management of hair care products for retail sales.
- Helped with kids' haircuts when we got busy.
Private Nanny
kayleas babysitting
Wildomar, US
03.2019 - 04.2025
- Took on variety of roles, working flexible hours to meet fluctuating needs of family.
- Provided childcare for multiple children at once.
- Developed strong relationships with the children and their families.
- Managed the children's daily routines, such as meal times, bath times, and bedtimes.
- Created safe and secure environment for children to play and learn.
- Transported children to and from school, doctor appointments and extracurricular activities.
Receptionist
beauty station
bonsall, US
10.2024 - 11.2024
- Managed multiple phone lines and answered incoming calls in a timely and efficient manner
- Acted as a first point of contact for all visitors and guests
- Scheduled appointments and managed calendars for the office's executives
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy..
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
Crew Member
COLD STONE
Murrieta, US
10.2022 - 02.2023
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals, and collected payments
- Became familiar with products to answer questions and make suggestions
- Worked well with teammates and accepted coaching from management team
- Assisted other team members to achieve goals
- Kept drawer balanced by accurately processing cash, credit and debit payments
Education
license - cosmetology, makeup
Paul Mitchell The School
Murrieta, ca07.2024
HIGH SCHOOL DIPLOMA -
Murrieta Valley High School
06.2022
Skills
- Cash Register Operation
- Customer Service
- Scheduling
- Sales Promotion
- Customer Relationship Management
- Time Management
- Hairstyling and Hair Care
- Consulting
- Occupational Safety and Health
- Ability to Multitask
- Communication Skills
- Coordination Skills
- Decision Making Skills
- wedding updos
- makeup
- kid's cuts
- Appointment scheduling
- Team collaboration
Certification
- Makeup Certification
- Cosmetologist License
Timeline
Receptionist/Assistant
Sharkeys Cuts for Kids
06.2025 - Current
Receptionist
beauty station
10.2024 - 11.2024
Crew Member
COLD STONE
10.2022 - 02.2023
Private Nanny
kayleas babysitting
03.2019 - 04.2025
license - cosmetology, makeup
Paul Mitchell The School
HIGH SCHOOL DIPLOMA -
Murrieta Valley High School
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