Managed shift operations, such as breaks and positioning for up to 14 team members, supplied resources and monitored team performance to keep business profitable and running smoothly.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocol.
Improved customer satisfaction by promptly addressing their concerns and providing resolution-based service.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.