Summary
Overview
Work History
Education
Skills
Timeline
Server
Kaylee Ahlgren

Kaylee Ahlgren

Belvidere,IL

Summary

As a dedicated professional in the hospitality industry, I am prepared to excel in a variety of environments. I possess a proven track record of delivering exceptional customer service and ensuring client satisfaction. My strong emphasis on teamwork and adaptability enables me to meet the evolving needs of the workplace consistently. I am skilled in managing multiple tasks, addressing customer inquiries, and maintaining a clean and organized workspace. I am a reliable, satisfaction-driven individual with a positive attitude and great communication skills within the workplace.

Overview

5
5
years of professional experience

Work History

Merchandiser

Pepsi
08.2022 - Current
  • Stocked designated items on shelves, end caps, and displays.
  • Operated equipment such as pallet jacks and forklifts.
  • Interacted with store customers in a friendly and knowledgeable way.
  • Communicated with upper management within stores and relayed messages to colleagues if needed.
  • Kept product shelves clean, neat, and well-stocked for customers, helping to drive consistent sales.
  • Implemented visual merchandising strategies that attracted customers and boosted overall store performance.

Server

Sams Ristorante And Pizzeria
08.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle payments.
  • Maintained constant communication with other staff during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.

Education

Associate of Engineering Science - General Studies

Rock Valley College
Rockford, IL
05-2027

Skills

  • Reliable
  • Good with multitasking
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Organizational skills
  • Time management
  • Verbal and written communication
  • Multi-line telephone operation
  • Service-oriented mindset

Timeline

Merchandiser

Pepsi
08.2022 - Current

Server

Sams Ristorante And Pizzeria
08.2020 - Current

Associate of Engineering Science - General Studies

Rock Valley College

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