Kaylee Amadiz
Fort Worth
Summary
Dynamic professional with extensive experience at Walmart, excelling in team management and customer service. Proven track record in enhancing customer satisfaction and operational efficiency through effective decision-making and analytical problem-solving. Skilled in financial transaction handling, fostering a positive work environment, and empowering team members to achieve performance goals.
Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Walmart
11.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Department Manager
Walmart
02.2021 - 11.2024
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
Cashier
Walmart
11.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
North Crowley Highschool
Fort Worth 05-2020
Skills
- Client Support
- Financial Transaction Handling
- Team Management
- Effective Decision-Making
- Prioritization and Time Management
- Analytical Problem-Solving
- Team Empowerment
- Employee Training
- Customer Service Expertise
Timeline
Assistant Manager
Walmart
11.2024 - Current
Department Manager
Walmart
02.2021 - 11.2024
Cashier
Walmart
11.2019 - 02.2021
High School Diploma -
North Crowley Highschool
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