Kaylee Ansonia

Server

Ninja Sushi

03.2022 - 02.2024

Deep understanding of sushi and Thai dishes, including ingredients, preparation methods, and cultural significance, enabling accurate menu descriptions and recommendations.
Delivered exceptional dining experiences through providing attentive, friendly, and efficient service in a fast-paced environment.
Managed multiple tables, addressed customer requests, and coordinated with kitchen staff to ensure timely delivery of orders.
Maintained a clean and safe dining environment by exhibiting expertise in proper food handling, possessing a valid food handling license, practicing good hygiene, and ensuring compliance with health and safety regulations.
Proficient in handling cash transactions with precision while utilizing point-of-sale systems.
Collaborated closely with kitchen staff, management, and fellow servers to ensure streamlined restaurant functioning.
Adept at suggesting additional menu items, specials, and beverages to enhance customer satisfaction and increase sales.
Greeted and seated guests, presenting menus for a favorable initial experience.
Provided personalized recommendations for menu items, daily specials, and beverages based on guest preferences.
Relayed customer orders to the kitchen staff with precision, ensuring timely and coordinated delivery.
Provided prompt and professional service to guests, ensuring satisfaction and addressing any concerns.
Maintained a tidy and welcoming dining area by regularly monitoring table cleanliness, promptly attending to beverage replenishment, and efficiently clearing plates.
Worked closely with the kitchen to fulfill guest needs by accommodating dietary restrictions, allergies, and special requests.
Successfully handled guest check management including processing payments through cash, credit cards, and gift certificates while consistently ensuring accurate balancing of cash drawers upon completion of shifts.
Trained newly hired servers in restaurant procedures, menu knowledge, and customer service techniques.
Increased guest engagement through the promotion of restaurant events, special menus, and loyalty programs.