Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Brooks

Missoula,MT

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

13
13
years of professional experience

Work History

Human Resources Executive

Target
09.2024 - Current
  • Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
  • Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Directed hiring and onboarding programs for new employees.

Human Resources Executive

Walt Disney World Resort
03.2021 - 01.2024
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
  • Spearheaded diversity and inclusion initiatives, promoting a more inclusive work environment.
  • Educated employees on company policy and kept employee handbook current.

Attractions Manager

Walt Disney World Resort
02.2017 - 03.2021
  • Coordinated cross-departmental collaboration, facilitating clear communication channels between teams.
  • Implemented effective maintenance schedules, ensuring optimal functionality of all attractions and facilities.
  • Ensured compliance with safety regulations, regularly inspecting rides and attractions to maintain a secure environment for guests and employees.
  • Evaluated attraction performance metrics, identifying areas for improvement to drive continuous growth.

Attractions Attendant

Walt Disney World Resort
10.2016 - 02.2017
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
  • Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.

Retail Sales Associate

Walt Disney World Resort
05.2014 - 10.2016
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Cashier Team Lead

F. Y. E.
04.2012 - 01.2014
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

Bachelor of Arts - English Literature

Arizona State University
Tempe, AZ
04-2014

Skills

  • Onboarding process
  • Employee relations
  • Strategic planning

Timeline

Human Resources Executive

Target
09.2024 - Current

Human Resources Executive

Walt Disney World Resort
03.2021 - 01.2024

Attractions Manager

Walt Disney World Resort
02.2017 - 03.2021

Attractions Attendant

Walt Disney World Resort
10.2016 - 02.2017

Retail Sales Associate

Walt Disney World Resort
05.2014 - 10.2016

Cashier Team Lead

F. Y. E.
04.2012 - 01.2014

Bachelor of Arts - English Literature

Arizona State University

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Kaylee Brooks