Kaylee Brown
Dahlonega,GA
Summary
Dynamic and driven with a solid background in hospitality and leadership roles within both professional and community settings. Proven track record of excelling in fast-paced environments, delivering exceptional customer service, and fostering positive team dynamics. Skilled in effective communication, conflict resolution, and time management. Adept at leveraging social media marketing and user experience principles to enhance brand visibility and engagement.
Overview
2
2
years of professional experience
Work History
Executive Slate Board
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2024
- Collaborated with other board members to conduct interviews for candidates wishing to run for an executive position
- Demonstrated strong leadership and unbiased decision-making abilities in guiding the electoral process for the sorority
- Exercised sound judgment and ethical reasoning in the electoral process, ensuring fairness and maintaining integrity while adhering to established guidelines and principles.
Server/Bartender
Big Creek Distilling Company
07.2023 - Current
- Demonstrated strong verbal communication skills in taking orders, explaining menu items, and providing recommendations
- Resolved customer concerns and complaints promptly and diplomatically, turning potential issues into positive experiences
- Managed high-volume service periods, efficiently multitasking to fulfill orders, process payments, and maintain a clean and organized workspace
- Provided exceptional customer service to diverse clientele, ensuring a positive and memorable experience.
Intramural Chair
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2022 - 12.2023
- Effectively communicated event details to members while encouraging participation and engagement
- Balanced the demands of intramural event planning with other sorority responsibilities, showcasing strong time management and prioritization skills
- Collaborated with external partners, such as campus recreation departments, to facilitate smooth event coordination
- Handled disputes or conflicts that arose during intramural events, demonstrating effective conflict resolution skills and maintaining a positive and inclusive atmosphere.
Vice President of Recruitment & Marketing
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2021 - 05.2022
- Developed and executed comprehensive recruitment strategies to attract a diverse pool of 200 potential new members
- Stayed in constant communication with our national headquarters to meet strict deadlines, new member quotas, and managing a chapter of eighty members to stay in compliance with Panhellenic rules
- Conducted training sessions on effective communication, networking, and interpersonal skills to enhance the team's ability to attract and connect with prospective members
- Led the development of marketing materials, including digital content, flyers, and promotional campaigns, to enhance the sorority's visibility
- Oversaw a team of recruitment and marketing committee members, providing guidance and support to ensure everyone's success.
Education
BBA - Management Concentration Entrepreneurship
University of North Georgia
Dahlonega, GA05.2024
Skills
- Leadership
- Communication
- Problem-solving,
- Time management,
- Teamwork/ Collaboration
- Event Planning
- Training and Development
- Networking/ Social Media Marketing
- Sales/Customer Service
- Recruitment Strategies
Websites
Activities
Kappa Delta Sorority, Epsilon Gamma Chapter, Executive Slate Board, 11/01/24, Intramural Chair, 11/01/22, 12/01/23, Vice President of Recruitment & Marketing, 11/01/21, 05/01/22
Volunteer Experience
- Membership Committee, Kappa Delta Sorority
- Bylaws Committee, Kappa Delta Sorority
- Girl Scouts of America
- South Enota Child Advocacy Center, Dahlonega, GA
Timeline
Executive Slate Board
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2024
Server/Bartender
Big Creek Distilling Company
07.2023 - Current
Intramural Chair
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2022 - 12.2023
Vice President of Recruitment & Marketing
Kappa Delta Sorority, Epsilon Gamma Chapter
11.2021 - 05.2022
BBA - Management Concentration Entrepreneurship
University of North Georgia
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