Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rehabilitation Technician
Doctors Of Physical Therapy
02.2024 - Current
Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
Assisted physical therapists with patient treatments and exercises.
Communicated with patients to explain procedures and confirm comprehension of treatment plans.
Performed cleaning duties for the treatment area including disinfecting equipment after each use.
Administered therapeutic modalities such as hot and cold packs, electrical stimulation, and ultrasound.
Pharmacy Technician
Walgreens
02.2022 - Current
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Supplemental Instruction Leader
Carroll University
08.2023 - 05.2024
Enhanced student understanding by employing supplemental instruction techniques and strategies.
Collaborated with faculty members to identify areas where students needed additional support for improved academic performance.
Developed tailored instructional materials and resources to address specific needs of diverse learners in various subjects.
Evaluated student progress through periodic assessments, providing feedback and adapting instructional approaches as necessary.
Conducted one-on-one tutoring sessions with students who required further assistance outside of group sessions.
RecSports Associate
Carroll University
09.2022 - 06.2023
Greeted customers and offered assistance for increased customer satisfaction.
Worked varied hours to meet seasonal and business needs.
Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
Education
Exercise Science, Pre- Physical Therapy
Carroll University
Waukesha, WI
High School Diploma -
Waterford High School
Waterford, WI
Skills
Team collaboration
Patient confidentiality
Safety rules enforcement
Customer service
Sanitation practices
Certification
AED and CPR Certified
Timeline
Rehabilitation Technician
Doctors Of Physical Therapy
02.2024 - Current
Supplemental Instruction Leader
Carroll University
08.2023 - 05.2024
RecSports Associate
Carroll University
09.2022 - 06.2023
Pharmacy Technician
Walgreens
02.2022 - Current
High School Diploma -
Waterford High School
AED and CPR Certified
Exercise Science, Pre- Physical Therapy
Carroll University
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KERRI ZABELKERRI ZABEL
Vice President of Operations at Doctors of Physical TherapyVice President of Operations at Doctors of Physical Therapy