Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Bryant

Roanoke

Summary

Proactive and goal-oriented employee equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Excited to contribute to team success and achieving positive results. Always ready to tackle new challenges, learn, and advance organizational objectives with dedication and enthusiasm.


Overview

4
4
years of professional experience

Work History

Tester/Packer

Valcom Technology
09.2024 - Current
  • Maintained neat and organized work area to safeguard items and comply with 5S standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Trained new employees on proper packing procedure techniques to apply best practices.
  • Contributed ideas for continuous process improvements during team meetings, some of which were implemented.
  • Conducted tests and diagnostic procedures using tools such as multimeters and variable power supplies.

CSR

Family Dollar
02.2024 - 08.2024
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
  • Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
  • Collaborated with management to develop strategies for enhancing overall customer experience.

FOH Team Member

Mission BBQ
08.2021 - 01.2024
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.


Education

High School Diploma -

Patrick Henry High School
Roanoke, VA
07.2022

Skills

  • Money Handling
  • Training and Mentoring
  • High-Volume Dining
  • Service Prioritization
  • Team Collaboration
  • Product packaging
  • Quality control
  • Material handling
  • Product assembly
  • Problem-solving
  • Clear communication
  • Multitasking Abilities
  • Soldering
  • Loading software programs into production units

Timeline

Tester/Packer

Valcom Technology
09.2024 - Current

CSR

Family Dollar
02.2024 - 08.2024

FOH Team Member

Mission BBQ
08.2021 - 01.2024

High School Diploma -

Patrick Henry High School