Kaylee Cai
Escondido,CA
Summary
Hardworking, passionate, and outgoing job seeker with strong organizational skills eager to secure entry-level barista position. Strong multi-tasker and pursues every opportunity to support team members.
Overview
2
2
years of professional experience
Work History
Babysitter
The Do Family
03.2021 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Front Desk Cashier
Todd Palatnik
06.2023 - 07.2023
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized items on shelves to help customers locate products easily and quickly.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Helped customers complete purchases, locate items, and join reward programs.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Set up front-end merchandise displays to attract customers and showcase store products.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Mentored new team members on sales software system operation.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Receptionist
Anh Tran
11.2021 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
GED -
Palomar College
San Marcos, CA05.2025
High School Diploma -
Pacifica High School
Garden Grove, CA05.2023
Skills
- Licensed Driver
- Credit Card Transactions
- Serve Customer Needs
- Product Display
- Effective Scheduling
- Creating Good Habits
- Time Management
- Team Player
- Counter Restocking
Timeline
Front Desk Cashier
Todd Palatnik
06.2023 - 07.2023
Receptionist
Anh Tran
11.2021 - 05.2023
Babysitter
The Do Family
03.2021 - 08.2023
GED -
Palomar College
High School Diploma -
Pacifica High School
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