Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kaylee Calderon-Font

Tampa,FL

Summary

Experienced luxury fashion stylist with 15+ years in customer service, specializing in high-end personal shopping, client relations, and trend curation. Proven track record in driving sales, leading teams, and enhancing customer loyalty. Skilled in fashion merchandising, store operations, and business development to achieve revenue goals. Bilingual in English and Spanish, adept at using POS systems, and highly adaptable in fast-paced retail environments. Committed to delivering exceptional service, and fostering a positive team culture.

Overview

9
9
years of professional experience

Work History

Sales Associate

Coach
Tampa, Florida
04.2025 - Current
  • Help customers find specific products, answered questions, and offered product advice.
  • Greet customers and provided exceptional customer service.
  • Perform cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answer incoming telephone calls to provide store, products and services information.

Personal Stylist/Consultant

Saks Fifth Avenue
Saint Petersburg, United States
11.2024 - 03.2025
  • Provide personalized, one-on-one styling experiences for high-end clientele.
  • Curate exclusive fashion selections tailored to clients needs, leveraging access to Saks premier collections.
  • Foster long-term relationships with luxury shoppers, enhancing Saks signature client experience.
  • Collaborate with an expert styling team to maintain exceptional service standards.
  • Curated personalized wardrobe selections for diverse clientele at high-end retail location.
  • Advised clients on fashion trends and styles to enhance their individual looks.

Client Advisor

Banana Republic
Tampa, United States
02.2024 - 11.2024
  • Expertly advise clients on fashion trends, designers, and brands, fostering brand loyalty.
  • Build strong customer relationships, increasing return visits and sales.
  • Deliver exceptional customer service, creating inclusive and welcoming shopping experiences.
  • Translate fashion trends into actionable styling solutions, enhancing customer satisfaction.
  • Achieve store sales goals through focused client engagement and product knowledge.

Express Style Editor

Express Inc
11.2021 - 11.2024
  • Showcase daily fashion on social media, enhancing product exposure and engagement.
  • Provide personalized styling and shopping experiences, fostering customer loyalty.
  • Organize in-store styling events, driving foot traffic and sales.
  • Expand business network through online sales and social media, boosting clientele.

Assistant Store Manager

Francesca's
Tampa, United States
09.2023 - 02.2024
  • Engage with customers to build loyalty, enhancing repeat business and satisfaction.
  • Delegate tasks to team, improving operational efficiency and meeting store goals.
  • Provide constructive feedback, fostering a motivated and collaborative team environment.
  • Lead by example in customer engagement, ensuring high satisfaction and repeat visits.
  • Maintain attractive store displays, increasing foot traffic and customer retention.
  • Boost team performance, consistently exceeding sales targets and store objectives.
  • Oversee opening and closing procedures, ensuring store readiness and security.
  • Schedule employees effectively, ensuring optimal coverage and productivity.
  • Manage cash wrap and bank trips, ensuring accurate financial transactions.

Branch Customer Representative/Member Advocate

Suncoast Credit Union
Tampa, United States
03.2023 - 09.2023
  • Delivered exceptional customer service, addressing member needs and resolving issues efficiently.
  • Enhanced financial well-being by actively listening, gathering data, and providing tailored solutions.
  • Managed account changes, reconciliations, and error resolutions with precision and accuracy.
  • Processed deposits, withdrawals, check cashing, loan payments, and account transfers promptly.
  • Maintained a clean workspace and consistently balanced teller records accurately.

Stylist/Associate Support for Department

Nordstrom
Tampa, United States
06.2022 - 01.2023
  • Assisted top sellers with 30+ years of experience, enhancing client consultations and sales strategies.
  • Provided personalized styling consultations, ensuring exceptional client experiences.
  • Gained expertise in merchandising clothing to boost sales and client satisfaction.
  • Utilized NordstromOn app to digitally style clients, keeping them updated with the latest trends.
  • Contributed to significant sales growth through effective digital and in-person styling support.

Estate Servicing I Research and Adjustment Rep III

Bank of America
, United States
10.2019 - 05.2021
  • Served grieving families while protecting decedents' accounts.
  • Processed payments to resolve any reclamations in account to prevent fraud.
  • Served as an intermediary between the surviving family and organization before the account was completely.
  • Earned awards such as Bronze award; 100% accuracy in completing account closure and disbursement.

Client Services Representative II/ Customer Care CSR

Automated Clearing House (ACH)
, United States
10.2016 - 10.2019
  • Assist customers with ATM, debit card, or Automated Clearing House (ACH)/distinguish fraud vs Non-fraud billing disputes.
  • Initiate new fraud and non-fraud claims and follow up on existing claims.
  • Guide customers on self-service options and assist with Online Banking troubleshooting.

Education

Certification Fashion Styling Foundations -

Fashion Institute of Technology
New York, NY
07.2025

Women's Entrepreneurship Certificate -

Cornell University
Ithaca, NY
09.2024

Certified Image Consultant -

House of Styling
Miami
05.2022

A.A.S -

MONROE COLLEGE
Bronx
01.2005

Skills

  • Customer service and sales
  • Networking and relationship management
  • Social media strategy
  • Retail commerce expertise
  • Brand management
  • Consulting and leadership
  • Customer retention strategies
  • Merchandising skills
  • Problem-solving abilities
  • Team collaboration
  • Point-of-sale systems proficiency
  • Adaptability and perseverance
  • Positive attitude

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Coach
04.2025 - Current

Personal Stylist/Consultant

Saks Fifth Avenue
11.2024 - 03.2025

Client Advisor

Banana Republic
02.2024 - 11.2024

Assistant Store Manager

Francesca's
09.2023 - 02.2024

Branch Customer Representative/Member Advocate

Suncoast Credit Union
03.2023 - 09.2023

Stylist/Associate Support for Department

Nordstrom
06.2022 - 01.2023

Express Style Editor

Express Inc
11.2021 - 11.2024

Estate Servicing I Research and Adjustment Rep III

Bank of America
10.2019 - 05.2021

Client Services Representative II/ Customer Care CSR

Automated Clearing House (ACH)
10.2016 - 10.2019

Certification Fashion Styling Foundations -

Fashion Institute of Technology

Women's Entrepreneurship Certificate -

Cornell University

Certified Image Consultant -

House of Styling

A.A.S -

MONROE COLLEGE

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