Summary
Overview
Work History
Education
Skills
References
Timeline
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Kaylee Chronister

springfield,Missouri

Summary

  • I have volunteered at Harmony House, learning to care for and work with marginalized people groups. I have facilitated meals for large groups of people. I have learned to abide by HIPPA guidelines and maintain privacy for people in shelter.
  • Dynamic Barista Coach at Architect Coffee Co. with a proven track record of enhancing trainee retention by employing innovative teaching methods and fostering a welcoming atmosphere. Skilled in espresso preparation and adept at fostering compassionate communication, I significantly improved workflow efficiency and customer service quality. My approach blends active listening with a deep commitment to cleanliness and safety.
  • Professional leader with background in youth development and mentorship. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, program planning, and community outreach. Driven by passion for empowering young people and fostering supportive environment.

Overview

3
3
years of professional experience

Work History

Barista Coach

Architect Coffee Co.
01.2022 - Current
  • Expanded trainee knowledge of coffee origins, flavor profiles, and brewing methods through informative presentations and tastings.
  • Managed all aspects of the Barista Training Program, including employee feedback, training, leadership, logistics, and resource allocation for optimal results.
  • Boosted overall team productivity by identifying areas for improvement in workflow efficiency during training sessions.
  • Improved customer service quality by coaching trainees on effective communication, problem-solving, and time management skills.
  • Increased trainee retention rates with engaging and interactive training materials tailored to individual learning styles.
  • Implemented innovative teaching methods that catered to diverse learning needs while maintaining high standards of excellence in each session.
  • Enhanced barista skills by conducting comprehensive training sessions on espresso preparation and milk steaming techniques.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Kitchen Volunteer

Harmony House Shelter
10.2023 - 12.2023
  • Upheld a safe working environment by adhering to established safety protocols and reporting any hazards or incidents promptly.
  • Maintained a clean and sanitized workspace, following strict hygiene guidelines to ensure food safety.
  • Developed strong communication skills while collaborating closely with diverse team members on daily tasks and special events.
  • Fostered a sense of community amongst patrons through friendly interactions during meal service, ensuring repeat visits from satisfied customers.
  • Learned how to interact with and care for individuals in shelters who were products of domestic abuse.
  • Fostered relationships with the children living in the shelter, and accommodated to all of their needs.

Education

Social Work

Evangel University
Springfield, CO
04-2026

Skills

  • Friendly and caring
  • Opening and closing duties
  • Active listener
  • Adaptive and creative
  • Cleanliness
  • Housekeeping tasks
  • Verbal and written communication skills
  • First aid and safety
  • Compassionate communication
  • Documentation
  • Behavior redirection

References

Nick Bearden: 

  • Current Boss & Owner of Architect Coffee Co.:
  • (417) 861-6691

Maria Lewis:

  • Social Work Advisor
  • LewisM@evangel.edu.
  • 17-865-2815 ext. 8672

Adeline Bradley:

  • Mentor for IncludeEU
  • (417) 924-6313

Timeline

Kitchen Volunteer

Harmony House Shelter
10.2023 - 12.2023

Barista Coach

Architect Coffee Co.
01.2022 - Current

Social Work

Evangel University

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Kaylee Chronister