Kaylee Clapp
Marion,NC
Summary
Dynamic healthcare professional with expertise in patient care and procedural support at Digestive Health Partners. Proven ability to enhance patient comfort and safety during endoscopic procedures. Skilled in communication and organizational tasks, contributing to accurate medical records. Excel in teamwork and multitasking, ensuring seamless operations and patient satisfaction.
Overview
10
10
years of professional experience
Work History
Endoscopy Technician
Digestive Health Partners
Asheville, North Carolina
03.2022 - Current
- Assisted physicians during endoscopic procedures, prioritizing patient comfort and safety throughout various procedures including esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, and biopsies.
- Assisted physicians during endoscopic procedures, ensuring patient comfort and safety.
- Prepared endoscopy rooms, ensuring compliance with established protocols to enhance procedural readiness.
- Documented patient information and procedural details in electronic health records, contributing to accurate medical records and continuity of care.
- Supported recovery desk operations 1-2 days per week by handling patient calls, accurately entering and updating patient information, and tracking daily procedures, patient volumes, canceled procedures and no-shows in Excel.
Certified Nursing Assistant
Pelican Health Asheville
Swannanoa, NC
11.2019 - 03.2022
- Assisted patients with ADLs such as feeding, bathing, grooming, and incontinence care to promote healthy habits and overall wellness.
- Provided compassionate nursing assistance to residents, enhancing their comfort and quality of life in a skilled care facility.
- Maintained accurate documentation of patient information in electronic health records, ensuring compliance and continuity of care.
Housekeeper & Kitchen Hand
William Black Lodge
Montreat, NC
09.2016 - 10.2019
- Assisted chefs by preparing ingredients and cooking dishes, contributing to efficient meal service.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Mopped, vacuumed, and dusted to maintain organized, professional appearance throughout facility.
- Provided extra towels and toiletries, ensuring enhanced guest comfort and satisfaction.
Education
High School Diploma -
Charles D Owen High School
Black Mountain, NC06-2018
Skills
- Patient monitoring
- Patient comfort
- Patient Interaction Techniques
- Time Management
- Multitasking Abilities
- Organizational skills
- Team Work
- Adaptability to Change
- Communication
Timeline
Endoscopy Technician
Digestive Health Partners
03.2022 - Current
Certified Nursing Assistant
Pelican Health Asheville
11.2019 - 03.2022
Housekeeper & Kitchen Hand
William Black Lodge
09.2016 - 10.2019
High School Diploma -
Charles D Owen High School