Kaylee Collins
Spokane,WA
Summary
Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A professional and knowledgeable sales clerk offering several years of experience in administrative support and customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Value Village
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answering and Directing phone calls appropriately with respect and accuracy.
Associate
Chuck E Cheese
06.2021 - 08.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
Associate of Arts -
Spokane Community College
Spokane, WA06.2026
No Degree -
Western Governors University
Salt Lake City, UTHigh School Diploma -
Ferris High School
Spokane, WA06.2021
Skills
- Flexible Schedule
- Exceptional Customer Service
- Multi-Tasking Strength
- Cash Handling Accuracy
- Reliable and Punctual
- Problem-Solving Skills
- Outgoing Personality
- Meeting Deadlines
- Self-Checkout Assistance
- Time Management
- Teamwork and Collaboration
Timeline
Sales Associate
Value Village
08.2021 - Current
Associate
Chuck E Cheese
06.2021 - 08.2021
Associate of Arts -
Spokane Community College
No Degree -
Western Governors University
High School Diploma -
Ferris High School
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