Kaylee Cooper
Murfreesboro,TN
Summary
Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
8
8
years of professional experience
Work History
Operations Specialist
Geodis-Apple Account
02.2021 - Current
- Collect, arrange, and input information into database system.
- Track and analyze reports to determine needed improvements.
- Develop and update tracking spreadsheets using Excel and Box.
- Manage our Labor Management System for all employees within the department and report performance daily.
- Conduct root cause analysis in deficient areas to identify and resolve issues.
- Upload inventory and request responses from vendors.
- Communicate with company vendors to resolve any issues in the receiving or shipping process.
- Analyze department metrics and performance and report findings to management.
- Report weekly KPI's and discuss any changes that need to be made with the customer.
Operations Lead
Geodis-Apple Account
04.2018 - 02.2021
- Performed quality control and monitored production efforts.
- Managed and allocated staff and material resources to meet production goals.
- Oversaw problem resolution to address barriers to operational efficiency.
- Planned operations and activities, and led projects.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
- Used data to identify trends and improve efficiency through slotting/re-slotting items.
Senior Specialist
Geodis-Apple Account
04.2015 - 04.2018
- Used multiple data sources to identify trends and improve efficiency through slotting and re-slotting forecasted items.
- Conducted independent technical reviews of current processes and records to proactively identify and correct process and system issues.
- Supported department leadership in implementing new policies, procedures and controls.
- Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
- Used SAP and Synapse to communicate with customer and research product history.
- Created international documentation and file within the correct systems daily.
Education
High School Diploma -
Blackman High School
Murfreesboro, TN05.2008
Skills
- Labor Management Systems
- Modeling and Simulation
- Quality Deliverables
- Business Forecasting
- Report Analysis
- Verifying Inventory
- Key Performance Indicators (KPIs)
- Planning and Coordination
- Knowledge in Power BI and Red Prairie
- 8 years of Slotting experience
- Intermediate Excel
- 6 years of SAP
Timeline
Operations Specialist
Geodis-Apple Account
02.2021 - Current
Operations Lead
Geodis-Apple Account
04.2018 - 02.2021
Senior Specialist
Geodis-Apple Account
04.2015 - 04.2018
High School Diploma -
Blackman High School
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