Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Cox

Entiat,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Hostess

Applebees
Wenatchee, WA
05.2024 - Current
  • Provided menus to customers and answered questions regarding menu items.
  • Greeted guests upon arrival and escorted them to their tables.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Assisted servers in bussing tables when needed during busy periods.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Maintained a clean and organized dining area.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Verified reservations and wait times with customers.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Cook/Server

Pub 97A
Entiat, WA
06.2018 - 04.2024
  • Ordered supplies as needed for the kitchen.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Resolved customer complaints regarding food quality or services provided.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Monitored stock levels of food items and ordered more when necessary.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Organized storage areas for efficient usage of space.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

High School Diploma -

Westside High School
Wenatchee, WA
06-2022

Skills

  • Customer Service
  • Complaint Handling
  • Phone Etiquette
  • Positive and professional
  • Effective Multitasking
  • Point of sale systems
  • Detail Oriented
  • Strong interpersonal skills
  • Cleaning and sanitation

Timeline

Hostess

Applebees
05.2024 - Current

Cook/Server

Pub 97A
06.2018 - 04.2024

High School Diploma -

Westside High School

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Kaylee Cox