A hard-working and focused undergraduate student eager to thrive in an environment that offers a challenging position where my skills and experience can be utilized and developed to their fullest potential.
Overview
4
4
years of professional experience
Work History
Server
P.F Changs Restaurant
08.2021 - Current
Operate the main point-of-sale system Aloha
Guide customers to use of promotional items on the website to enhance customer loyalty and promote awareness (QR codes, membership ID)
Demonstrate exceptional communication with a diverse range of customers
Create added value by implementing managerial guidance to upsell desired products.
Student Consulting Group
Techtronic Industries - TTI
08.2023 - 12.2023
Collaborated with Techtronic Industries on a comprehensive analysis of their existing business processes.
Designed and implemented improvements to enhance operational efficiency.
Incorporated Key Performance Indicators (KPIs) to measure and track the success of the implemented changes.
Marketing and Management Intern
VOLO Sports
05.2023 - 08.2023
Managed ninety separate sports leagues during the summer session
Lead the marketing team to create content for the regional instagram account
Organized and directed corporate events.
Team Member
Sharetea Boba Shop
06.2020 - 08.2021
Handle cash flow and inventory
Assist customers and placed orders in person and online
Memorize and completed over twenty recipes on the menu under time pressure.
Education
Bachelor of Science Degree in General Business -
Fowler College of Business, San Diego State University
San Diego, CA
Skills
Capable of analyzing financial statements and balance sheets
Experience with all Google platforms
Proficient in Microsoft Office
Knowledgeable with the financial system Aloha
Strong sales abilities
Timeline
Student Consulting Group
Techtronic Industries - TTI
08.2023 - 12.2023
Marketing and Management Intern
VOLO Sports
05.2023 - 08.2023
Server
P.F Changs Restaurant
08.2021 - Current
Team Member
Sharetea Boba Shop
06.2020 - 08.2021
Bachelor of Science Degree in General Business -
Fowler College of Business, San Diego State University
SERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese BistroSERVER/CERTIFIED TRAINER (HOST, S.A, EXPEDITER) at P.F Changs Chinese Bistro