Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Kaylee Eccles

Mankato,MN

Summary

Experienced with patient care management, providing essential support and comfort to patients. Utilizes effective communication and clinical skills to enhance patient experience. Strong understanding of healthcare protocols and collaborative teamwork.

Professional with experience in food and beverage industry, ready to excel in this role. Skilled in delivering exceptional customer service, managing orders efficiently, and ensuring high standards of cleanliness and presentation. Strong focus on teamwork and achieving results, adaptable to changing needs, and reliable in high-pressure environments. Excel in communication, multitasking, and maintaining positive dining

experience for all guests.

Childcare professional with proven experience in nurturing young minds and fostering safe, engaging environment. Adept at supporting developmental milestones, maintaining organized routines, and promoting positive behavior. Strong focus on teamwork and adaptability, ensuring smooth operations and responsive care. Known for effective communication, patience, and reliability in child-centered settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Specialist

Mayo Clinic Health System
10.2022 - Current
  • Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
  • Enhanced patient satisfaction by providing timely and compassionate care.
  • Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
  • Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
  • Maintained a clean, safe, and organized environment for patients by diligently adhering to infection control protocols and properly disposing of hazardous materials.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care delivery.
  • Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
  • Continuously updated knowledge of dermatology best practices through ongoing professional development courses and conferences.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.

Food and Beverage Server

Courtyard by Marriott
09.2021 - Current
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Provided exceptional service to high volume of daily customers.
  • Set up dining room to meet hospitality and service standards.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Poured wine, beer and cocktails for patrons.
  • Prepared serving and appetizer trays and setting tables in setup for events.

In Home Nanny

Self Employed
02.2022 - 10.2022
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Maintained organized and clean children's areas.
  • Supported household operations by completing laundry, cooking meals and performing light cleaning.
  • Cared for 4 children ages 3 Months to 7.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Recorded child behavior, food and medication information for supervisors.
  • Prepared nutritious meals, cleaned laundry, and sanitized play areas.
  • Dropped off and picked up children from school and extracurricular commitments.

Lead Daycare Teacher

Kids Corner
03.2021 - 02.2022
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.

Crew Member

Chipotle Mexican Grill
03.2020 - 03.2021
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Put together multiple, concurrent orders during dinner and lunch hours.

Daycare Aide

Cultivate Mankato
05.2020 - 10.2020
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Enforced rules to teach good manners and maintain safe environment.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Developed and implemented lesson plans and activities for children of various ages.

Education

Early Childhood Education

South Central College
Mankato, MN

High School Diploma -

Sibley East High School
Arlington, MN
05.2020

In Progress - Early Childhood Development And Family Studies

Rasmussen University
08-2027

Skills

  • Dependable and Responsible
  • Medical terminology
  • First aid and CPR
  • Willingness to learn
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking
  • Patient care
  • Reliability
  • Excellent communication
  • Team collaboration
  • Food handling safety
  • Guest satisfaction

Certification

  • Certified Dermatology Technician, Mayo Clinic Dermatology - September 2024- September 2028

Education and Training

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Timeline

Patient Care Specialist

Mayo Clinic Health System
10.2022 - Current

In Home Nanny

Self Employed
02.2022 - 10.2022

Food and Beverage Server

Courtyard by Marriott
09.2021 - Current

Lead Daycare Teacher

Kids Corner
03.2021 - 02.2022

Daycare Aide

Cultivate Mankato
05.2020 - 10.2020

Crew Member

Chipotle Mexican Grill
03.2020 - 03.2021

High School Diploma -

Sibley East High School

Early Childhood Education

South Central College

In Progress - Early Childhood Development And Family Studies

Rasmussen University

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