Kaylee Foust

Work History

Embroiderer

Funny Bone Embroidery

12.2022 - Current

Performed counting and inspection of products during sewing process.
Sewed or assembled fabric or hardware.
Worked closely with sales team members to help them better understand available services and effectively communicate these offerings to potential clients.
Optimized thread color choices during digital rendering process by matching Pantone colors specified by clientele.
Managed inventory of threads, fabrics, and other supplies, maintaining adequate stock levels for seamless production flow.
Streamlined production processes for increased efficiency and reduced turnaround times for embroidery projects.
Maintained a clean, organized workspace to ensure smooth operations and prevent errors in embroidery work.
Adapted embroidery techniques for various materials and fabric types, ensuring flawless results on diverse projects.
Positioned hoops on fabric, trimmed unnecessary threats and folded and bagged items to prepare for delivery to customers.
Performed quality assurance duties by reviewing embroidery orders for compliance with customer purchase orders and requests.
Operated multi-head sewing machines to produce embroidered items according to customer specifications.

To-Go Server

Lancaster BBQ

04.2021 - 08.2022

Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
Utilized point-of-sale systems efficiently to input orders accurately and track customer preferences for future reference when desired.
Trained new staff on to-go service best practices, raising team's performance standards.
Managed phone and online orders with high degree of accuracy, ensuring customer satisfaction with every interaction.
Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.

Server

Johnnys Farmhouse

01.2020 - 04.2021

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Processed orders and sent to kitchen employees for preparation.
Checked guests' identification before serving alcoholic beverages.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Server/Crew Member

Showmars

11.2018 - 12.2020

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Checked guests' identification before serving alcoholic beverages.
Worked front counter, drive-thru and other areas.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.

Summary

Overview

Work History

Embroiderer

To-Go Server

Server

Server/Crew Member

Education

High School Diploma -

Skills

Languages

Work Availability

Timeline

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