KAYLEE FRAZIER
Fort Myers,FL
Summary
Dynamic and detail-oriented Business Management major with a concentration in Leadership and four years of experience in medical billing. Proven track record of optimizing billing processes, ensuring accuracy in documentation, and supporting efficient office operations in a healthcare setting. Strong organizational skills combined with a commitment to maintaining compliance and a keen eye for detail. Adept at managing relationships with patients and coworkers, with a strong foundation in leadership principles and effective team collaboration. Ready to leverage analytical and management skills to drive organizational success.
Overview
6
6
years of professional experience
Work History
Billing Staff
Total Gastroenterology
02.2021 - Current
- Provided training to new Billing Staff members, sharing best practices and assisting with their onboarding process.
- Enhanced client satisfaction by resolving billing disputes promptly and effectively.
- Handled account payments and provided information regarding outstanding balances.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Preschool Teacher Assistant/Cleaning Staff
Busy Kids Learning Center
07.2020 - 02.2021
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Gave one-on-one attention to children while focusing on the entire group overall.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted the teacher and supervised children throughout the entire school day.
Team Member
Sweet Frog
05.2019 - 11.2019
- Developed vital customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Business Management - Concentration in Leadership
Florida Gulf Coast University
Fort Myers, FL05.2025
Associate of Arts -
South Florida State College
Avon Park, FL05.2021
High School Diploma -
Sebring High School
Sebring, FL05.2021
Skills
- Time Management
- Task Delegation and Prioritization
- Teamwork and Collaboration
- Flexible and Adaptable
- Detail-Oriented
- Creative Writing
- Attentive Learner
- Friendly, Positive Attitude
References
References available upon request
Timeline
Billing Staff
Total Gastroenterology
02.2021 - Current
Preschool Teacher Assistant/Cleaning Staff
Busy Kids Learning Center
07.2020 - 02.2021
Team Member
Sweet Frog
05.2019 - 11.2019
Bachelor of Business Management - Concentration in Leadership
Florida Gulf Coast University
Associate of Arts -
South Florida State College
High School Diploma -
Sebring High School
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