Overview
Work History
Education
Skills
References
Timeline
Generic

Kaylee Frost

Denver,CO

Overview

3
3
years of professional experience

Work History

Team Member

Culver's Restaurant
Thornton, CO
11.2021 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Participated in training sessions for new employees when needed.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.

Cashier

Dollar Tree Stores
Thornton, CO
11.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.

Education

Still in School -

Mapleton Online
Thornton, CO
05-2025

Skills

  • Customer Assistance
  • POS Systems
  • ID Verification
  • Returns processing
  • Payment Collection
  • Cash Handling
  • Drawer balancing
  • Cash Register Operation
  • Customer Service
  • Cleaning and sanitizing
  • Cash Management
  • Guest inquiries
  • Order Verification
  • Time management skills
  • Order Taking
  • Customer service excellence
  • Staff Training
  • Order Packaging
  • Work Ethic and Integrity
  • Money Handling
  • Call Response and Transfer
  • Self Motivation
  • Cash Register Operations
  • Professionalism
  • Time management abilities

References

References available upon request.

Timeline

Cashier

Dollar Tree Stores
11.2023 - Current

Team Member

Culver's Restaurant
11.2021 - Current

Still in School -

Mapleton Online

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Kaylee Frost