Kaylee Goode
Chuluota,FL
Summary
Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Traffic Control Flagger
Wright Construction Company
10.2022 - Current
- Used flagging tools such as stop and slow paddle and red flag.
- Controlled flow of automotive traffic under direction of project supervisor.
- Accustomed to nighttime flagging in high traffic areas.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Familiar with use of hand signaling procedures.
- Patiently directed motorists towards detours and alternate routes.
Courtesy Patrol
Red Garter Gentlemens
03.2019 - 05.2022
- Utilized clear communication and interpersonal skills to build relationships with customers.
- Built excellent rapport and working relationship with customers to build trust and improve upon communication.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout experience.
- Relayed guest comments or suggestions to manager on duty for further action.
- Completed daily side work and opening and closing duties without fail.
Sales Associate
Uncle Bill's Pet Center
10.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Skills
- Safety Procedures and Measures
- Safety Regulations
- Hazard Awareness
- Verbal and Written Communication
- Customer Satisfaction
- Maintaining Clean Work Areas
- Time Management
- Guest Relations
Timeline
Traffic Control Flagger
Wright Construction Company
10.2022 - Current
Courtesy Patrol
Red Garter Gentlemens
03.2019 - 05.2022
Sales Associate
Uncle Bill's Pet Center
10.2018 - 10.2019
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