Kaylee Gordon
Brunswick,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
PCNA
Cleveland Clinic
Medina, OH
09.2019 - Current
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted with meal preparation and feeding of patients who required assistance.
- Reported any changes in the patient's condition to the nurse on duty.
- Provided emotional support and comfort to patients when needed.
- Responded quickly during emergency situations in accordance with hospital protocols.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Manager
SUBWAY®Restaurants
Jacksonville, NC
03.2018 - 07.2019
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with industry regulations and company policies.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
RCA
Brookdale Assisted Living
Medina, OH
01.2017 - 04.2017
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted with meal preparation and feeding of patients who required assistance.
- Reported any changes in the patient's condition to the nurse on duty.
- Demonstrated respect for patient rights and privacy while providing care services.
- Provided emotional support and comfort to patients when needed.
- Provided basic patient care, including bathing, dressing and grooming.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
STNA
Plumcreek Assisted Living
Brunswick, OH
09.2015 - 12.2016
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted with meal preparation and feeding of patients who required assistance.
- Reported any changes in the patient's condition to the nurse on duty.
- Demonstrated respect for patient rights and privacy while providing care services.
- Provided emotional support and comfort to patients when needed.
- Provided basic patient care, including bathing, dressing and grooming.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
Education
High School Diploma -
Brunswick High School
Brunswick, OH05-2016
Vocational - Nursing
Medina County Career Center
Medina, OH05-2016
Some College (No Degree) - Nursing
Bryant And Stratton College
Parma, OHSkills
- Medical terminology proficiency
- Patient Education
- Supply Restocking
- Critical thinking abilities
- Stress management techniques
- Decision-Making
- Epic Systems
- Attention to Detail
- Quality Control
- Multitasking
- Emergency Readiness
- Reliability
- Organizational Skills
- Active Listening
- Problem-Solving
- Effective Communication
References
References available upon request.
Timeline
PCNA
Cleveland Clinic
09.2019 - Current
Manager
SUBWAY®Restaurants
03.2018 - 07.2019
RCA
Brookdale Assisted Living
01.2017 - 04.2017
STNA
Plumcreek Assisted Living
09.2015 - 12.2016
High School Diploma -
Brunswick High School
Vocational - Nursing
Medina County Career Center
Some College (No Degree) - Nursing
Bryant And Stratton College
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