Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaylee Gray

Concord,VT

Summary

Compassionate and dedicated professional with extensive experience at Northeast Kingdom Human Services, excelling in medication administration and client support. Proven ability to implement behavior management techniques and foster community integration, ensuring clients achieve their individualized goals. Strong teamwork and problem-solving skills enhance service delivery in diverse settings.

Overview

12
12
years of professional experience

Work History

Direct Support Professional

Northeast Kingdom Human Services
04.2019 - Current

Administered medication and documented records on medical administration records (MAR). Wrote shift notes for incoming staff and submitted reports to state systems. Entered time and tracking data into online systems for accurate reporting. Performed de-escalation techniques to manage behavioral challenges effectively. Assisted clients with daily living tasks, including cooking, cleaning, and money management. Supported clients during medical appointments, therapy sessions, and other healthcare needs. Followed behavioral support plans and collaborated on individualized support goals. Facilitated development of Dialectical Behavior Therapy (DBT) skills for client progress.

Assistant Toddler Teacher

ABC&LOL Childcare & Preschool
01.2018 - 04.2019
  • Facilitated imaginative play experiences by providing diverse materials for independent and group exploration.
  • Built trust with families through consistent communication regarding daily activities and concerns.
  • Conducted regular assessments of each child's progress, sharing findings during parent conferences.
  • Supported children with special needs to ensure successful integration into group settings.
  • Enhanced toddler learning by incorporating age-appropriate activities and sensory play in curriculum.
  • Promoted language development through interactive storytelling sessions using books and props.
  • Maintained a clean, safe classroom environment that fosters learning and exploration.
  • Documented children's behavior and development to track progress effectively.

Licensed Nursing Assistant

The Pines Health & Rehabilitation
09.2017 - 01.2018
  • Nurtured relationships with patients' families through empathetic communication during challenging times.
  • Enabled patient independence by assisting with daily activities in a supportive setting.
  • Delivered specialized care for patients with complex conditions, including dementia and respiratory failure.
  • Created calming environments for anxious patients using effective communication techniques.
  • Diligently documented patient updates to facilitate smooth transitions between nursing shifts.
  • Maintained hygiene standards to minimize infection risks through strict adherence to protocols.
  • Monitored patient safety through accurate documentation and timely reporting of health concerns.
  • Addressed pain management needs promptly while collaborating closely with nursing staff.

Cashier & Food Service

SUBWAY®Restaurants
01.2014 - 09.2017
  • Welcomed customers entering the store and identified their needs efficiently.
  • Handled transactions with high accuracy across cash, check, and credit card payments.
  • Enhanced customer satisfaction through prompt assistance and effective problem resolution.
  • Collaborated with team members to achieve sales goals and maintain a clean environment.
  • Restocked merchandise regularly to ensure availability and organization.
  • Counted cash drawers at shift beginning and end for precise accounting.
  • Participated in rewards program enrollment to boost customer loyalty.
  • Trained new staff on best practices, contributing to improved operational performance.

Education

Lyndon Institute
Lyndonville, VT
06.2017

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Compassionate caregiving
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Cleaning and organization
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Customer satisfaction focus
  • Dependable and honest
  • Cleaning and sanitizing
  • Patience and empathy
  • Efficient work pace
  • Menu memorization
  • Taking and preparing orders
  • Sandwich preparation
  • Phone and online order processing
  • Food service standards
  • Heavy lifting
  • Safe food handling
  • Health and safety compliance
  • Child supervision
  • CPR training
  • Activity planning
  • Child development
  • Behavior management techniques
  • Emotional development
  • Toilet training
  • Lesson plan development
  • Infection control policies
  • Behavioral management
  • Client documentation
  • Decision-making support
  • Transportation
  • Patient care
  • Disability awareness
  • Goal setting
  • Team collaboration
  • Crisis management
  • Safety monitoring
  • Community integration
  • Medical records management
  • Nutrition support
  • Daily living support
  • HIPAA compliance
  • Bathing assistance
  • Basic life support
  • Vital signs monitoring
  • Privacy and confidentiality
  • Feeding assistance
  • Transfer techniques
  • Healthcare ethics
  • Mobility assistance
  • Willingness to learn
  • Teamwork
  • Problem-solving abilities
  • Multitasking Abilities

Languages

English
Native or Bilingual

Timeline

Direct Support Professional

Northeast Kingdom Human Services
04.2019 - Current

Assistant Toddler Teacher

ABC&LOL Childcare & Preschool
01.2018 - 04.2019

Licensed Nursing Assistant

The Pines Health & Rehabilitation
09.2017 - 01.2018

Cashier & Food Service

SUBWAY®Restaurants
01.2014 - 09.2017

Lyndon Institute