Kaylee Greer
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
8
8
years of professional experience
Work History
Operations Manager
Michaels Arts and Crafts
Brentwood
04.2023 - 01.2024
- Managed daily operations to ensure efficient store performance.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Oversaw inventory management and replenishment processes.
- Trained staff on product knowledge and customer service techniques.
- Led team meetings to discuss goals and improve communication.
- Coordinated merchandise displays to enhance visual appeal.
Custom Framing Manager
Michaels Arts and Crafts
Brentwood
09.2022 - 04.2023
- Managed custom framing department operations and workflow efficiency.
- Trained and guided team members in framing techniques and customer service.
- Assisted customers in selecting framing styles and materials for projects.
- Operated cutting equipment for precise frame measurements and adjustments.
- Collaborated with staff to create promotional materials for custom framing services.
Night Shift Lead
Walmart
Carthage
01.2016 - 01.2020
- Supervised night shift operations and ensured smooth workflow across departments.
- Trained new associates on safety protocols and operational procedures.
- Managed inventory levels and organized stock for efficient access.
- Coordinated with team members to maintain cleanliness and organization of workspace.
Education
Campbell County High School
Alexandria, KYSkills
- Operations coordination
- Inventory management
- Solutions development
- Visual merchandising
- Time management
- Customer service
- Team communication
Timeline
Operations Manager
Michaels Arts and Crafts
04.2023 - 01.2024
Custom Framing Manager
Michaels Arts and Crafts
09.2022 - 04.2023
Night Shift Lead
Walmart
01.2016 - 01.2020
Campbell County High School