Successfully guides and motivates teams to achieve their objectives providing a work environment that fosters human connection and collaboration.
Effectively prioritizes tasks to meet deadlines and adhere to strict time constraints.
Consistently produces work with superior attention to detail generating work that is accurate, polished, and of top-notch quality.
Skillfully communicates with colleagues and clients to build and facilitate productive relationships.
Highly organized, adaptable, and dependable with a strong sense of loyalty to team members in the workplace.
Overview
10
10
years of professional experience
Work History
Credentialing Manager
Host Healthcare
11.2021 - Current
Manage day to day operations to ensure high productivity, client satisfaction, and seamless customer experiences.
Assist and problem solve compliance escalations to help prevent cancellations and start date postponements.
Lead and maintain team culture to enhance employee satisfaction, while also building trust and relationships with cross departments.
Conduct quarterly evaluations, host team trainings, and assist with implementing process changes department wide.
Assist with auditing files ahead of TJC internal review.
Onboarding Team Lead
Host Healthcare
01.2021 - 11.2021
In addition to Onboarding Specialist responsibilities, I provided support to the Credentialing Manager.
Served as main resource to the team and helped train company new hires.
Onboarding Specialist
Host Healthcare
03.2019 - 01.2021
Ran background checks and employment verifications.
Reviewed and uploaded certifications, licenses, medical records, references, and assessments to facility specific VMS portal.
Ensured traveler files met TJC standards and facility compliance requirements.
Maintained open communication and collaboration with travelers, interdepartmental peers, and clients (MSPs and healthcare facilities) in order to meet compliance requirements.
Quality Services Specialist
Host Healthcare
11.2018 - 03.2019
Called references for travel healthcare professionals to verify skills within their field of specialty.
Made traveler’s active in Salesforce database so they could be submitted to jobs on the recruitment side of the business.
Operations Specialist
Host Healthcare
05.2018 - 11.2018
Assisted with re-assigning leads for the recruitment department.
Managed corporate housing for travel nurses while they were on assignment.
Front Desk Administrator
Cushman & Wakefield
05.2017 - 03.2018
Provided administrative and office support to entire brokerage firm
Assisted with all aspects of managing active calendars and scheduling meetings for the office conference rooms
Updated and maintained broker’s biographies on Cushman & Wakefield’s global website
Screened and answered incoming telephone calls.
Freeform Original Programming & Development Intern
Disney/ABC Television Group
09.2016 - 12.2016
Contributed to both departments with the maintenance and development of comedy and drama programming
Covered multiple executives’ desks for a month and a half, answering heavy phone lines, rolling calls, and maintaining calendars
Demonstrated exceptional phone, email, and interpersonal etiquette
Maintained competitive reports for Development Department using Microsoft Excel
Collated and organized scripts for Current Programming Department
Read script submissions critically to assess for potential series development
Shadowed department coordinator at table reads, run-throughs, and live tapings.
Creative Affairs Intern
Warner Bros. Television
10.2015 - 12.2015
Participated in all aspects of the development of scripted comedy and drama television programs
Read scripts submitted for pilot season and provided input
Set-up and maintained files for executives
Updated writer and director lists with current credits.
Retirement Services Department Intern
Barney & Barney LLC
06.2015 - 08.2015
Worked closely with department members on project converting all hard copy client files to digital format
Copied/scanned documents and created spreadsheets utilizing Microsoft Excel
Input information into computerized database.
Rotating Department Intern
Bunim/Murray Productions
09.2014 - 12.2014
Collaborated with members of the Casting Department on a variety of projects
Researched and located now defunct 1980’s 'one hit wonder' bands for upcoming reality series
Provided research support for development of documentary series on survival rate of teen marriages
Assisted in-house production assistants: Covered front desk during lunch hours answering phone lines and assisting incoming clientele
Provided pickup and delivery of equipment to outside studios.
Education
BA Degree in Communication with an Emphasis in Film and Television -
California Lutheran University
Thousand Oaks, CA
05.2016
Skills
Windows/MacOS
Microsoft Office
Salesforce
Timeline
Credentialing Manager
Host Healthcare
11.2021 - Current
Onboarding Team Lead
Host Healthcare
01.2021 - 11.2021
Onboarding Specialist
Host Healthcare
03.2019 - 01.2021
Quality Services Specialist
Host Healthcare
11.2018 - 03.2019
Operations Specialist
Host Healthcare
05.2018 - 11.2018
Front Desk Administrator
Cushman & Wakefield
05.2017 - 03.2018
Freeform Original Programming & Development Intern
Disney/ABC Television Group
09.2016 - 12.2016
Creative Affairs Intern
Warner Bros. Television
10.2015 - 12.2015
Retirement Services Department Intern
Barney & Barney LLC
06.2015 - 08.2015
Rotating Department Intern
Bunim/Murray Productions
09.2014 - 12.2014
BA Degree in Communication with an Emphasis in Film and Television -